Receptionist

Glengariff Rehabilitation and Healthcare Center; City of Glen Cove (NY); On-site; USD 15,000 - 25,000; Part time

Job summary

Glengariff Rehab and Healthcare Center is seeking a qualified receptionist with a background in customer service. This role supports residents and families daily, greeting visitors and routing calls, while maintaining accurate records and a professional demeanor.

Per diem shifts and a pay rate of up to $18 per hour are offered. The receptionist will operate the switchboard, handle mail and documents, and coordinate with the Administrative Team to ensure smooth front-desk operations.

Qualifications

• Must be able to read, write and understand English.
• Experience in receptionist or customer service role is preferred.

Responsibilities

• Greet visitors courteously and direct them appropriately.
• Have visitors sign in binders and manage vendor binders.
• Operate the switchboard and train others for relief.
• Answer telephones, determine the nature of the call, and route to the correct person or department.
• Process incoming and outgoing calls efficiently.
• File and copy documents as needed.
• Type correspondence, written communication and reports as needed.
• Distribute mail and maintain current list of residents and their room numbers.
• Respect residents' protected health information and report any violations.

Skills

Customer service experience

Job description

Receptionist

Glengariff Rehab and Healthcare Center is seeking qualified and experienced receptionist with a background of customer service.

Our employees are the vital link; they are the core of excellence in the care and compassion we are committed to, striving to fulfill the expressed and unexpressed wishes and needs of our guests and their families daily. They are therefore our most precious resource.

Receptionist Job Description:

• This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction.
• Must be a team member.
• As a Receptionist, you are a member of the Administrative Team and the Business Office Manager is the coordinator of this team. All requests go to your Team Leader.
• Courteously greeting visitors and directing visitors appropriately.
• Please have all visitors sign in binders. Visitors and Vendors both have their own binders.
• Operate switchboard and training others for relief purposes.
• Answer telephones and determine the nature of the call and direct the calls to the appropriate individual or department.
• Efficiently processing incoming and outgoing calls.
• Filing and copying documents as needed.
• Typing correspondence, written communication and reports as needed.
• Distribute mail as directed.
• Maintain a current list of residents and their room numbers.
• Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to your Director.

Receptionist Requirements/Qualifications:

Must be able to read, write and understand English

Shift Needs: Per Diem

Pay Rate: Up to $18 an hour

An Equal Opportunity Employer

#boost