Receptionist

Colerain Care Center; Cincinnati (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health benefits including Medical, and

401k with company match

Early Pay via Tapcheck

Employee Perks & Discount program via

PTO + Company Holidays + Floating

Referral Bonus Program

Mentorship Programs

Internal/Upskilling Growth Opportuniti

Continued Education Loan Repayment

Job summary

Colerain Care Center is seeking a highly organized Receptionist to be the first point of contact for families, residents, and visitors, delivering exceptional customer service and supporting administrative staff. You will manage calls, messages, scheduling, and office supplies, while coordinating meetings and ensuring timely, courteous responses in a respectful long-term care environment.

Join a team that values growth, mentorship, and ongoing education, with benefits and work-life balance in

Qualifications

• Must possess, as a minimum, a high school diploma or equivalent
• Must be able to understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
• Must be knowledgeable of supply practices, procedures, and guidelines
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must be able to follow written and oral instructions

Responsibilities

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments
• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies
• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention
• Monitor presence and location of sales representatives in the facility
• Coordinate staff meetings and maintain minutes of such meetings, as directed
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care

Job description

Receptionist

At [insert team name], we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at [insert team name].

Job Summary:

We are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for families, residents, and visitors, providing exceptional customer service and administrative support to our administrative staff. If you are a motivated and friendly individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Answer telephones, determine the nature of the call, and direct callers to appropriate personnel or departments
• Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
• Provide administrative assistance to the administrative staff, including scheduling appointments, preparing correspondence, and maintaining office supplies
• Maintain an adequate liaison with families and residents, ensuring that they receive prompt and courteous attention
• Monitor presence and location of sales representatives in the facility
• Coordinate staff meetings and maintain minutes of such meetings, as directed
• Assist in scheduling department working hours, personnel, work assignments, etc., as necessary
• Participate in workshops, seminars, and training programs to stay up-to-date on the latest developments in long-term care

Requirements:

• Must possess, as a minimum, a high school diploma or equivalent
• Must be able to understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
• Must be knowledgeable of supply practices, procedures, and guidelines
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must be able to follow written and oral instructions

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Employee Perks & Discount program via NES
• PTO + Company Holidays + Floating Holidays
• $Referral Bonus Program$
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp