Receptionist

Bridgeway Premier; Charlotte (NC); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Bridgeway Premier in Charlotte, NC is seeking a full-time Receptionist to greet patients and visitors, answer calls, and manage administrative tasks in a healthcare setting.

The role requires excellent communication, organization, and a friendly, professional demeanor, with a salary range of $38,000 to $48,789 and an application deadline of November 23, 2026.

Qualifications

• High school diploma or equivalent.
• Previous receptionist or customer service experience preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to work well under pressure and manage multiple tasks.
• Friendly, professional, and approachable demeanor.
• Basic knowledge of healthcare terminology is a plus.

Responsibilities

• Greet and assist patients, visitors, and staff in a friendly, professional manner.
• Answer and direct phone calls; schedule appointments and provide information.
• Maintain accurate, up-to-date records of calls, visitors, and patient information.
• Perform administrative tasks such as data entry and filing.
• Coordinate scheduling for healthcare providers and appointments.
• Keep the lobby welcoming, clean, and well-maintained.
• Assist with event coordination and setup as needed.
• Provide exceptional customer service and resolve issues promptly.

Skills

Customer service

Communication

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

Bridgeway Premier, a prominent healthcare provider in Charlotte, NC, is seeking a Receptionist. This full-time position offers a salary range of $38,000 to $48,789. The role with the application deadline set for November 23, 2026.

As a Receptionist, you will be the primary contact for patients, visitors, and staff. Your daily tasks will include greeting guests, answering phone calls, and handling administrative tasks. You will ensure a smooth and professional experience for everyone who enters our lobby.

You will work closely with the healthcare team in our Charlotte, NC, location. The workplace is in a bustling city environment, requiring excellent communication and interpersonal skills to maintain a welcoming atmosphere.

• Bridgeway Premier offers a comprehensive benefits package, which includes health insurance that covers a wide range of medical services, ensuring employees and their families have access to quality healthcare.
• The company also provides retirement plans, allowing employees to save and invest for their future.
• Additionally, Bridgeway Premier offers paid time off, which includes vacation days, sick leave, and holidays, ensuring employees have the time they need to rest, recharge, and spend with their loved ones.
• These benefits are designed to support employees in their personal and professional lives, fostering a healthy work-life balance.

To be successful in this role, you should be friendly, organized, and possess excellent communication skills. Previous experience in a receptionist or customer service role is preferred, but not mandatory. You should be comfortable working in a healthcare environment and providing excellent customer service.

Responsibilities:

• Greet and assist patients, visitors, and staff with a friendly and professional manner.
• Answer and direct phone calls, including scheduling appointments and providing information about our services.
• Maintain accurate and up-to-date records of incoming and outgoing calls, visitors, and patient information.
• Perform administrative tasks such as data entry, filing, and organizing documents.
• Assist with scheduling and coordinating appointments for healthcare providers.
• Promote a welcoming and comfortable environment in the lobby, ensuring it is clean and well-maintained.
• Assist with event coordination and setup as needed.
• Provide exceptional customer service and resolve any issues or concerns promptly.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Friendly, professional, and approachable demeanor.
• Basic knowledge of healthcare industry and terminology is a plus.