Receptionist

Life Care Centers of America; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist in Chandler, AZ to perform clerical support and greet visitors both in person and by phone, ensuring compliance with all laws, regulations and Life Care standards.

The role requires a high school diploma or equivalent and may include completing a secretarial program or having six months of clerical experience. Proficiency in Word, Excel, and email is expected, with strong communication and confidentiality upheld.

Qualifications

• High school graduate or equivalent is required.
• Secretarial science program or at least 6 months experience in a clerical role are required.
• Proficiency in MS Word, Excel, and email is required.
• Knowledge of laws and regulations governing post-acute care facilities is expected.
• Ability to follow department policies and procedures and maintain confidentiality.

Responsibilities

• Serve as the first point of contact for visitors and guests in person and by phone.
• Operate the facility phone and paging system efficiently.
• Provide excellent customer service with a positive attitude toward patients.
• Assist in the evacuation of patients when needed.
• Maintain dependable, regular attendance and professionalism in all interactions.
• Communicate effectively within an interdisciplinary team.
• Read, write, and understand English; perform duties accordingly.

Education

High school diploma or equivalent

Secretarial science program OR clerical experience (min 6 months)

Tools

Microsoft Word

Excel

Email

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer