Receptionist /Accounts Payable

Life Care Centers of America; Hendersonville (NC); On-site; USD 29,000 - 39,000; Full time

Job summary

Life Care Centers of America in Hendersonville, NC seeks a Receptionist to provide clerical support and welcome visitors in person and by phone, in line with all laws and Life Care standards.

The role requires a high school diploma (or equivalent) or six months of clerical experience, and proficiency in Word, Excel, and email. Responsibilities include handling the front desk, managing calls, and supporting an interdisciplinary team with confidentiality and professionalism.

Qualifications

• High school diploma or equivalent (or secretarial program) or at least six months clerical experience.
• Proficiency in Microsoft Word, Excel, and email.
• Understand and follow Life Care policies and maintain confidentiality.

Responsibilities

• Serve as the first point of contact for guests and visitors in person or by phone.
• Operate the facility phone and paging system.
• Deliver excellent customer service with a professional demeanor.
• Assist in the evacuation of patients as needed.
• Maintain dependable attendance and teamwork with staff.
• Uphold confidentiality and adhere to company policies and code of conduct.
• Communicate effectively within an interdisciplinary team.

Skills

Customer service

Phone etiquette

Interpersonal communication

Professionalism

Team collaboration

Education

High school diploma or equivalent

Secretarial science program

Clerical experience (6 months)

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer