Receptionist

Life Care Centers of America; Elyria (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Life Care Centers of America in Elyria, OH seeks a part-time Receptionist to greet visitors and support clerical operations in the facility. The role includes handling in-person and phone inquiries, scheduling, and coordinating with staff to ensure a smooth patient experience.

The position requires a high school diploma or equivalent, basic secretarial training or clerical experience, and proficiency in Word, Excel, and email. Evening and weekend availability is required to cover shifts.

Qualifications

• High school diploma or equivalent required.
• Secretarial science program or at least 6 months clerical experience preferred.
• Proficient with Microsoft Word, Excel, and email.
• Ability to work evenings and weekends as part of a part-time role.
• Maintain confidentiality and demonstrate professional conduct.

Responsibilities

• Serve as first point of contact for guests and visitors.
• Answer and screen phone calls and manage facility paging system.
• Provide courteous, accurate clerical support to staff.
• Assist in emergencies and patient-related safety procedures as needed.
• Maintain accurate records and confidential information.
• Collaborate with team and maintain professional relationships.

Skills

MS Word

MS Excel

Email proficiency

Independent decision making

Confidentiality and professional

Education

High school diploma or equivalent

Secretarial science program OR 6 months clerical experience

Job description

Live the Mission

Come join our reception team with a part-time opening on evenings, 4pm-8pm, and weekends, with some week-day coverage.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer