Receptionist

Baptist Memorial Health Care Corporation; Carthage (MS); On-site; USD 29,000 - 38,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Carthage, MS is seeking an administrative assistant to handle clinic calls and provide general office support.

You will assist with patient records, maintain accuracy, and use phone etiquette while addressing patient or family needs. This role supports clinicians and front-desk staff in a fast-paced healthcare environment.

Qualifications

• 3 months of administrative support experience.
• Strong English written, oral, and verbal communication.
• Ability to write legibly and record information accurately.
• Basic computer literacy and customer service skills.

Responsibilities

• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documenting patient calls.
• Demonstrates phone etiquette and proficiency while assessing the patients or family members needs when they call the clinic.
• Completes assigned goals.

Skills

Phone etiquette

Customer service

Computer literacy

Written communication

Education

Strong communication skills

Tools

Automated systems

Job description

Overview

Job Summary

Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.

Responsibilities

• Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documentating patient calls.


• Demonstrates phone etiquette and proficiency while assessing the patients or family memebers needs when they call the clinic.


• Completes assigned goals

Specifications

Experience

Minimum Required

• 3 months of administrative support experience.

Preferred/Desired

• One year general office experience, preferably in a medical environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

• Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.

Preferred/Desired

Licensure

• N/A

Minimum Required

Preferred/Desired