Receptionist

Mother Lode Holding Company; Bozeman (MT); On-site; USD 25,000 - 29,000; Full time

Job summary

Montana Title and Escrow Inc. in Bozeman, MT, a Mother Lode Holding Company, seeks a friendly receptionist to greet visitors, answer calls, and manage office operations. You will support multiple departments, prepare documents, and assist with mail and supplies.

This entry-level role offers growth within a supportive team environment. Expected to handle routine tasks under established procedures, read safety instructions, and respond promptly to customer needs.

Qualifications

• Greet visitors and direct them appropriately.
• Answer and direct calls using a multi-line phone system.
• Monitor visitor access and issue passes as needed.
• Assist with general office tasks and document preparation.

Responsibilities

• Greets and directs visitors in office.
• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitors visitor access and issues passes when required, may update appointment calendars
• May order, receive and maintain office supplies and equipment
• May receive, sort and route mail
• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Skills

Customer service

Written communication

Public speaking

Reading comprehension

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Who We Are

We are Montana Title and Escrow Inc., a Mother Lode Holding Company. We are a family! We like to throw a big party. We like to laugh out loud and have loads of fun. We encourage growth within our company. We are proud of the fact that our employees & leaders are passionate about taking care of their customers and in supporting each other. We take care of our people. We don’t just tell our folks how much we appreciate them, we show them. Each and every day.

What We Do

Essential Functions

• Greets and directs visitors in office.
• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitors visitor access and issues passes when required, may update appointment calendars
• May order, receive and maintain office supplies and equipment
• May receive, sort and route mail
• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Job Complexities

• Using established procedures performs assigned tasks. Work is routine and instructions are usually detailed.

Supervision Received or Extended

• No responsibility for the supervision of others

Impact

• Work under close supervision applying well established techniques, procedures or specific standards
• Work is reviewed for soundness of judgment and overall accuracy

Knowledge and Skills/Technology Used

• Knowledge of Microsoft Office applications
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• Entry-level position
• Experience dealing with the general public or office environment preferred

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

$18.46 - $21.28This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.