Escrow Assistant

firstam; Juneau (AK); On-site; USD 67,910,000 - 77,624,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO

Job summary

First American in Juneau, Alaska, is hiring an Escrow Assistant for a full-time, in-office role five days a week. You will train with an experienced team, learn the escrow process from opening orders to closures, and focus on delivering exceptional service.

Qualified candidates bring a customer-first mindset, strong communication, and solid organizational skills. High school diploma required; two+ years escrow experience preferred but not required.

Qualifications

• Customer-first mindset and strong work ethic.
• Clear, professional verbal and written communication.
• Strong organizational skills and attention to detail.

Responsibilities

• Support the escrow process: opening orders, entering closing statements, preparing closing documents, and assisting with disbursements.
• Maintain regular communication with customers and team members to move transactions forward.
• Learn to interpret agreements and escrow closings requirements.
• Use software to support accurate, efficient transactions.

Skills

Customer-first

Communication

Organization

Teamwork

MS Office

High school diploma

Education

High school diploma

Tools

Microsoft Office

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Escrow Assistant | Juneau, Alaska

Full-time • In office five days per week • Will train the right person

Build a career—not just find your next job. Join First American Title’s Juneau office, where you’ll learn alongside an experienced, supportive team that takes pride in delivering exceptional service and winning together. We’re looking for someone eager to learn, ready to contribute, and interested in building a long-term career.

What You’ll Do

• Support the escrow process, including opening orders, entering closing statement information, preparing closing documents, and assisting with disbursements and follow-up.
• Communicate regularly with customers and team members to keep transactions moving and provide an excellent customer experience.
• Learn to interpret agreements and understand requirements related to escrow closings.
• Use a variety of software applications and technologies to support accurate, efficient transactions.

What You’ll Bring

• A customer-first mindset, a positive attitude, and a strong work ethic.
• Clear, professional verbal and written communication.
• Strong organizational skills, attention to detail, and a willingness to ask questions, solve problems, and learn.
• A team-oriented approach and the drive to help customers—and your teammates—succeed.
• Familiarity with Microsoft Office and the ability to learn new systems.
• A high school diploma or equivalent.

Two or more years of escrow-related experience is preferred, but not required. We’re willing to train someone who brings the right mindset and a genuine interest in the work.

Pay Range: $20.31 - $27.09 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.