Receptionist

Plus One Health Management, Inc.; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plan

Dental coverage

Vision coverage

401(k) Retirement & Savings Plan

Life Insurance

Short and Long Term Disability

Paid time off

Wellness rewards program

Free gym memberships

CPR/AED certifications provided

Paid parental leave

Job summary

Plus One is seeking a friendly and professional receptionist to join our team at a university fitness center in Boston, MA. You will welcome members, assist with inquiries, process payments, and support front desk operations in a fast-paced environment.

We offer comprehensive benefits and opportunities for growth; CPR/AED certifications may be provided and reimbursed where applicable. This role reflects our commitment to hospitality, empathy, and employee wellbeing.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficient with basic computer software and MS Office applications.

Responsibilities

• Greet members and guests warmly and professionally.
• Respond to feedback and concerns and escalate when needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Maintain facility cleanliness and manage inventory of supplies and retail products.

Skills

Customer service

Communication

Organizational skills

Basic computer skills

MS Office (Word/Excel/Outlook)

CPR/AED certification (if applicable)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Overview:

We are currently seeking a friendly, reliable and professional Receptionists to work at a high-profile university's fitness center located in Boston, MA.

What you will do:

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

What we are looking for:

• Ability to network, engage and interact with all clients, guests and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.
• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company’s policies).

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. The hourly rate for this position ranges from $16 to $22. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage laws as applicable.