Receptionist

Plus One, an Optum Company; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plan

Dental coverage

Vision coverage

401(k) Retirement & Savings Plan

Life Insurance

Disability insurance

Transit/parking plans

Paid parental leave

Paid time off

Wellness program

Free gym memberships

Job summary

Plus One, an Optum company, seeks a friendly Receptionist to join the fitness center team in Boston, MA. The role requires greeting members, handling inquiries, processing payments, and maintaining a welcoming front desk environment.

You will respond to feedback with professionalism, manage basic administrative tasks, and support facility operations while upholding a neat, organized reception area. CPR/AED certification may be required where applicable.

Qualifications

• Strong customer service and organizational skills.
• Competence with basic computer skills and Microsoft Office (Word, Excel, Outlook).
• CPR/AED certification may be required depending on location and company policy.

Responsibilities

• Greet members and guests with warmth and professionalism at the front desk.
• Respond to feedback and concerns in a timely and professional manner; escalate when needed.
• Handle account inquiries and payments; fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

Skills

Customer service

Organizational skills

MS Office (Word, Excel, Outlook)

Communication

CPR/AED certification (optional)

Tools

Microsoft Suite

Job description

Job Overview

We are currently seeking a friendly, reliable and professional Receptionists to work at a high-profile university's fitness center located in Boston, MA.

What you will do:

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

What we are looking for:

• Ability to network, engage and interact with all clients, guests and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook) and web applications.
• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company’s policies).

About Us

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*

Health and financial

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council

Growth and development

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. The hourly rate for this position ranges from $16 to $22. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage laws as applicable.