Receptionis(PT)

Lcsnet; Cupertino (CA); On-site; USD 3,003,168 - 3,664,416; Part time

Benefits offered by this job

Medical, Dental, Vision insurance

HSA and FSA options

Life and Disability coverage

Voluntary Insurance

401(k) with company match

Referral Bonus Program

PTO and Holidays

EAP & Safe environment

Tuition Reimbursement

Career advancement opportunities

Birthday Celebrations

Job summary

THE FORUM is seeking a hospitality-focused Receptionist to warmly greet residents, guests, and vendors, serving as the first face visitors see in our community.

This part-time role requires weekend availability, with an hourly wage of $21.80–$26.60. Responsibilities include opening/closing the desk, answering calls, greeting visitors, handling messages, and supporting the marketing/sales process per hospitality standards.

Qualifications

• High school diploma or GED required.
• Minimum one year of receptionist experience preferred.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Word and typed messaging (35 wpm).
• Ability to use office equipment, multi-task, and follow instructions.

Responsibilities

• Opens and closes the reception desk and secures files, keys, and equipment.
• Answer and transfer telephone calls; take and deliver messages.
• Greet visitors and communicate sign-in procedures.
• Support marketing/sales inquiries in person and over the phone per standards.
• Process payments, reservations, appointments, and cancellations.
• Update resident records and portal information as directed.
• Maintain confidentiality of resident information per HIPAA guidelines.
• Assist with general office duties and documentation.

Skills

Verbal & written communication

Microsoft Word

Typing 35 wpm

General computer skills

Secretarial support

Education

High school diploma/GED

Tools

Microsoft Office suite

Copy machine / office equipment

Job description

When you work atTHE FORUM, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUMis recruiting for a hospitality focused Receptionist. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Employment Status: Part Time( Must be available to work in the weekends)

Hourly Wage: $21.80- $26.60

Why You'll Love Working Here

• Medical, Dental, and Vision insurance; HSA and FSA options( PT/FT)
• Life and Disability coverage (basic and voluntary)- ( FT)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance(FT)
• Competitive benefits and 401(k) with company match
• Referral Bonus Program - Up to $500 per referral!
• Generous PTO, Paid Holidays and Bereavement Leaves (PT/FT)
• Employee Assistance Program & a Safe and clean work environment
• Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities
• Career Advancement Opportunities
• Tuition Reimbursement Program
• A warm, engaging, and mission-driven workplace where your impact truly matters

Here are a few of the daily responsibilities of a Receptionist.

• Opens and closes the reception desk and properly secures all files, keys, and equipment in the office area.
• Serve as a telephone receptionist for the Community during meetings, or exceeding Life Care Services’ and the Forum’s hospitality and service standards.
• Greet visitors and inform them of the sign-in procedure.
• Receive record, and transfer telephone calls to the appropriate parties; take and deliver telephone messages as necessary; acquire in-depth knowledge of the community telephone system to effectively utilize system features.
• Assist with the Community’s marketing/sales process by answering inquiries concerning the Community both over the telephone and in person; all inquiries should be handled according to Life Care Services’ and the Forum’s hospitality and service standards.
• Accepts and records, as directed, all payments, reservations, appointments, and cancellations.
• Sort and distribute incoming mail according to Community policy.
• Provide typing and/or word processing services for business office correspondence and residents. Assist with other business office functions, e.g., materials preparation, reports, etc.
• Always maintain and protect the confidentiality of resident information by following HIPAA regulations.
• Practice all safety, loss prevention, and infection control procedures.
• Attends in-service training and education sessions as assigned.
• Updates resident records such as absent logs, unit authorization records, pet records, and more.
• Updates Resident Engagement Portal information and slides.

Here are a few of the qualifications we need you to have:

• High school diploma/GED with a minimum of one year’s experience as a receptionist.
• Must be able to communicate effectively both in verbal and written communication.
• Working knowledge of Microsoft Word and other Microsoft Office applications; ability to type at least 35wpm.
• Must be able to create Word documents and correspondences using correct grammar and spelling.
• Ability to use a personal computer, copy machine, and other office equipment.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
• Ability to provide secretarial and clerical services in a senior housing and health care environment that meet, or exceed, Life Care Services’ hospitality and service standards.
• Willingness to work with the elderly.

EEO Employer