Reception & Apprenticeship Admin: Student Support

Central Bedfordshire College; Bedford (IN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

27 days annual leave

People’s Pension

Retail and Leisure Discounts

Professional development opportunities

Job summary

The Bedford College Group is looking for a Reception and Apprenticeship Administrator to join the Apprenticeships department at Bedford College. You will provide front-of-house services, manage day-to-day reception tasks and support student administration, ensuring efficient operations across campuses.

The role requires strong customer service, excellent communication, and flexibility to travel between campuses.

Qualifications

• GCSE English and Maths (A*-C/9-4 or equivalent) required.
• Experience in customer service and front-of-house environments.
• Ability to handle challenging situations professionally to achieve positive outcomes.

Responsibilities

• Provide front-of-house reception and customer service to visitors, students, staff and external customers.
• Manage day-to-day reception operations, sign-in, inquiries, ID cards, parking permits and post distribution.
• Support students with course-related documents and organize classroom directions and records.
• Assist Apprenticeship Directorate with attendance, EPA bookings, register accuracy and cross-department communication.
• Support safeguarding, health and safety, and professional development initiatives.

Skills

Customer service

Front-of-house

Communication

Teamwork

Education

GCSE English & Maths

Job description

The Bedford College Group is looking for a Reception and Apprenticeship Administrator to join the Apprenticeships department at Bedford College. You will provide front-of-house services, manage day-to-day reception tasks and support student administration, ensuring efficient operations across campuses.

The role requires strong customer service, excellent communication, and flexibility to travel between campuses.