Recepcionista médica

Johns Creek Dermatology And Family; Johns Creek (GA); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Health insurance

Paid time off

Résumé du poste

Johns Creek Dermatology And Family is seeking a Front Desk Assistant to manage front-office operations in a busy dermatology practice. You will verify demographics and insurance, greet patients, and support efficient check-in and check-out processes.

Responsibilities include scheduling, insurance verification, and coordination with providers, medical assistants and billing staff to ensure accurate records and HIPAA compliance while delivering a welcoming patient experience.

Qualifications

• Minimum 1–2 years of medical front desk experience.
• Proficiency with EMR systems.
• Experience in a dermatology or specialty practice preferred.
• Solid understanding of insurance verification, referrals, and authorizations.
• Excellent communication and organizational skills.

Responsabilités

• Greet patients and verify demographics, insurance, and ID.
• Check-in and collect co-pays, deductibles, and documents.
• Schedule follow-ups and provide appointment summaries.
• Process payments and coordinate referrals as needed.
• Verify insurance eligibility and coordinate with billing staff.
• Manage high-volume calls and maintain provider schedules.
• Document interactions accurately in the EMR and protect patient confidentiality.

Connaissances

Front desk experience

EMR proficiency

Communication skills

Multitasking

Customer service

HIPAA compliance

Dermatology terms

Outils

EMR systems

Description du poste

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Job Title: Front Desk Assistant – Dermatology Practice

We are seeking an experienced Front Desk Assistant for a busy dermatology practice. This role is essential to providing excellent patient care by managing front-office operations, ensuring accurate insurance verification, and delivering a welcoming and efficient patient experience.

Qualifications (Required)

• Minimum of 1–2 years of prior medical front desk experience (mandatory)
• Proficiency with Electronic Medical Record (EMR) systems (mandatory)
• Experience in a dermatology or specialty medical practice strongly preferred
• Solid understanding of insurance verification, referrals, and authorizations
• Knowledge of medical terminology
• Excellent communication, customer service, and organizational skills
• Ability to multitask effectively in a fast-paced clinical environment
• Professional demeanor with strong attention to detail
• Ability to maintain HIPAA compliance and patient confidentiality

Key Responsibilities

Patient Check-In

• Greet patients professionally and courteously upon arrival
• Verify patient demographics, insurance information, and identification
• Collect and scan required documentation (insurance cards, photo ID, referrals, authorizations)
• Update patient information accurately in the EMR
• Collect co-pays, deductibles, and outstanding balances

Patient Check-Out

• Schedule follow-up visits, procedures, and referrals
• Provide after-visit instructions and appointment summaries
• Process payments and issue receipts
• Coordinate referrals and prior authorizations as needed

  Insurance Verification & Billing Support

  • Verify insurance eligibility, benefits, referrals, and authorizations prior to appointments
  • Communicate patient financial responsibility clearly and professionally
  • Assist with basic insurance and billing inquiries in coordination with billing staff

  Scheduling & Phone Management

  • Schedule, reschedule, and cancel appointments efficiently
  • Manage high-volume incoming calls and patient messages
  • Maintain accurate provider schedules and appointment templates

  Administrative & Office Support

  • Document all patient interactions accurately in the EMR
  • Scan, upload, and manage medical records and forms
  • Support daily front-office workflow and office organization
  • Communicate effectively with providers, medical assistants, and billing teams