Medical Front Desk receptionist

Johns Creek Dermatology And Family; Johns Creek (GA); Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental insurance

Health insurance

Paid time off

Descripción de la vacante

Johns Creek Dermatology And Family is seeking an experienced Front Desk Assistant to join our busy dermatology practice. You will manage front-office operations, verify insurance, schedule appointments, collect payments, and welcome patients with professional, courteous service.

The ideal candidate has EMR proficiency, 1–2 years of medical front desk experience, knowledge of insurance verification, HIPAA compliance, and excellent communication and multitasking skills for a fast-paced clinic.

Formación

• 1–2 years of medical front desk experience.
• Proficiency with EMR systems.
• Knowledge of insurance verification, referrals, and authorizations.
• Knowledge of medical terminology.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced clinical environment.
• HIPAA compliance and patient confidentiality.

Responsabilidades

• Greet patients professionally upon arrival.
• Verify patient demographics, insurance information, and identification.
• Collect and scan required documentation (insurance cards, photo ID, referrals, authorizations).
• Update patient information accurately in the EMR.
• Collect co-pays, deductibles, and outstanding balances.
• Schedule follow-up visits, procedures, and referrals.
• Provide after-visit instructions and appointment summaries.
• Process payments and issue receipts.
• Coordinate referrals and prior authorizations as needed.
• Schedule, reschedule, and cancel appointments efficiently.
• Manage high-volume incoming calls and patient messages.
• Maintain accurate provider schedules and appointment templates.
• Document all patient interactions accurately in the EMR.
• Scan, upload, and manage medical records and forms.
• Support daily front-office workflow and office organization.

Conocimientos

Front desk experience

Communication skills

Multitasking

HIPAA compliance

Medical terminology

Herramientas

EMR systems

Descripción del empleo

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Job Title: Front Desk Assistant – Dermatology Practice

We are seeking an experienced Front Desk Assistant for a busy dermatology practice. This role is essential to providing excellent patient care by managing front-office operations, ensuring accurate insurance verification, and delivering a welcoming and efficient patient experience.

Qualifications (Required)

• Minimum of 1–2 years of prior medical front desk experience (mandatory)
• Proficiency with Electronic Medical Record (EMR) systems (mandatory)
• Experience in a dermatology or specialty medical practice strongly preferred
• Solid understanding of insurance verification, referrals, and authorizations
• Knowledge of medical terminology
• Excellent communication, customer service, and organizational skills
• Ability to multitask effectively in a fast-paced clinical environment
• Professional demeanor with strong attention to detail
• Ability to maintain HIPAA compliance and patient confidentiality

Key Responsibilities

Patient Check-In

• Greet patients professionally and courteously upon arrival
• Verify patient demographics, insurance information, and identification
• Collect and scan required documentation (insurance cards, photo ID, referrals, authorizations)
• Update patient information accurately in the EMR
• Collect co-pays, deductibles, and outstanding balances

Patient Check-Out

• Schedule follow-up visits, procedures, and referrals
• Provide after-visit instructions and appointment summaries
• Process payments and issue receipts
• Coordinate referrals and prior authorizations as needed

Insurance Verification & Billing Support

• Verify insurance eligibility, benefits, referrals, and authorizations prior to appointments
• Communicate patient financial responsibility clearly and professionally
• Assist with basic insurance and billing inquiries in coordination with billing staff

Scheduling & Phone Management

• Schedule, reschedule, and cancel appointments efficiently
• Manage high-volume incoming calls and patient messages
• Maintain accurate provider schedules and appointment templates

Administrative & Office Support

• Document all patient interactions accurately in the EMR
• Scan, upload, and manage medical records and forms
• Support daily front-office workflow and office organization
• Communicate effectively with providers, medical assistants, and billing teams