Recepcionist

ASM Global; Río Piedras (PR); On-site; USD 32,000 - 52,000; Full time

Job summary

Legends Global is seeking a polished front desk receptionist to professionally receive calls on the Coliseo switchboard, connect clients, and provide information on events, ticket prices, and directions to the company location. You will greet on-site visitors, manage conference room scheduling, and assist HR with employee files and communications in a fast-paced hospitality environment.

Must speak Spanish and English, have a Bachelor’s degree or 1 year related experience, and be proficient in MS

Qualifications

• Bachelor’s degree or 1 year related experience working with public is preferred.
• Customer service background preferred.
• Must be able to speak, read, and write Spanish and English.
• Knowledge of MS Office Word, Canvas and Outlook is required.

Responsibilities

• Professionally receives all incoming phone calls on the Coliseo switchboard, connects clients to the proper extensions, and answers questions concerning upcoming events, ticket prices, company address, directions to the company location and other related information.
• Maintains a professional, friendly, and hospitable presence in all internal and external interactions.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed.
• Full ownership of the Conference and Meeting Rooms. Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually.
• In charge of the Conference Room beverage inventory; receives & stores the supplies; monitors the mini fridge on a daily basis, and refills as necessary.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Exercises of discretion and interpretive judgment when speaking with sometimes stressful callers.
• Maintains Copy Room organized with office materials.
• Supports the Human Resources Department with the management of employee physical files.
• Assist Human Resources with employees’ initiatives including distribution, employee acknowledgments, among other HR communication
• Supports and handles phone screenings for nonexempt employees, including the management of the interview calendar.
• Perform other clerical duties as needed.

Skills

Phone switchboard

Customer service

Bilingual EN/ES

Professional communication

Confidentiality

Education

Bachelor’s degree

Tools

Main Phone switchboard

MS Word

Canvas

Outlook

Job description

Sep 4, 2026

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

The Role

Essential Duties and Responsabilities

• Professionally receives all incoming phone calls on the Coliseo switchboard, connects clients to the proper extensions, and answers questions concerning upcoming events, ticket prices, company address, directions to the company location and other related information etc.
• Maintains a professional, friendly, and hospitable presence in all internal and external interactions.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed.
• Full ownership of the Conference and Meeting Rooms. Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually
• In charge of the Conference Room beverage inventory; receives & stores the supplies; monitors the mini fridge on a daily basis, and refills as necessary.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Exercises of discretion and interpretive judgment when speaking with sometimes stressful callers.
• Maintains Copy Room organized with office materials.
• Supports the Human Resources Department with the management of employee physical files.
• Assist Human Resources with employees’ initiatives including distribution, employee acknowledgments, among other HR communication
• Supports and handles phone screenings for nonexempt employees, including the management of the interview calendar.
• Perform other clerical duties as needed.

Supervisory Responsibilities

This position has not supervisory responsibilities

Education and/or Experience

• Bachelor’s degree
• Or 1 year related experience working with public
• Or equivalent combination of education and experience
• Customer service background preferred

Skills and Abilities

• Knowledge and experience with Main Phone switchboard system.
• Excellent verbal, written and interpersonal skills are essential.
• Must have a professional attitude and appearance.
• Able to handle confidential matters.
• Must be able to speak, read, and write Spanish and English.
• Knowledge in MS Office Word, Canvas and Outlook
• Knowledge and experience with Main Phone switchboard system.
• Excellent verbal, written and interpersonal skills are essential.
• Must have a professional attitude and appearance.
• Able to handle confidential matters.
• Must be able to speak, read, and write Spanish and English.
• Knowledge in MS Office Word, and Outlook

Note: Legends Global reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description.

ASM Global

ASM Global has joined Legends - uniting two industry leaders to redefine live experiences

ASM Global is the world's leading venue management company, operating over 400 premier venues and producing 20,000 live events annually, while promoting sustainability and community engagement.

Entertainment

Company size 10,001+ employees

Company type Privately held Founded 2019

Total funding 0

Momentum

Momentum

Team growth

5% in 12 mo

2,328 employees on LinkedIn

May 23 May 26

Employee experience

What it’s like inside

3.3

398 reviews

63% would recommend

Culture & values

Culture & values 3.1

Work-life balance

Work-life balance 3.4

Career opportunities

Career opportunities 3.3

Compensation & benefits 3.1

Capital

Funding history

Footprint

Where they work

800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US Manchester Arena Victoria Station, Manchester, GB GPO Box 1040, Brisbane, QLD 4001, AU Building 08 Premises 416, Dubai Media City, Dubai, AE R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR