Office Supervisor

Legends Global; New York (NY); On-site; USD 38,572; Full time

Job summary

A leading entertainment company in New York City is looking for an Administrative Assistant who excels in guest service and hospitality. This role includes responsibilities like assisting with reservations, supporting event operations, and maintaining guest records. Applicants should have strong communication skills, be organized, and possess prior experience in hospitality or events. Offering a compensation of $28/hour, this role is essential to ensuring exceptional guest experiences.

Qualifications

• Previous experience in hospitality or events preferred.
• Ability to multitask in a fast-paced environment.
• Flexibility to work weekends and holidays.

Responsibilities

• Welcome guests by phone and email for bookings.
• Support booking coordinator with administrative tasks.
• Communicate with guests to ensure smooth planning.
• Assist with daily office operations.
• Collaborate with staff for memorable guest experiences.
• Handle phone lines and messages professionally.

Skills

Guest service

Communication

Organizational skills

Tools

Microsoft Office

OpenTable

SevenRooms

Job description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

COMPANY OVERVIEW

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360‑degree, data‑driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top‑tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues—stadiums, arenas, convention centers, and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed.

Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!

Position Overview

We’re looking for an Administrative Assistant who shares our passion for hospitality and guest care. This person will play an important role in supporting our front‑of‑house and events teams, assisting with guest inquiries, coordinating reservations, and helping to ensure that every Boathouse experience is seamless from start to finish.

What You’ll Do

• Welcome guests by phone and email, providing friendly, knowledgeable assistance about reservations, events, and restaurant offerings.
• Support the Small Party Booking Coordinator with administrative tasks related to Large Party and Event Reservations, including maintaining reservation details, confirming guest information, and coordinating with our service and management teams.
• Communicate clearly and promptly with guests, following up on inquiries to ensure a smooth planning process.
• Assist with daily office operations — including maintaining guest records, preparing event materials, and managing general correspondence.
• Collaborate closely with the front desk, management, and event staff to help create memorable guest experiences.
• Handle phone lines and messages professionally, ensuring every caller feels valued and cared for.

What We’re Looking For

• A friendly, professional demeanor with a genuine love for guest service.
• Strong communication and organizational skills, with excellent attention to detail.
• Previous experience in hospitality, events, or restaurant administration preferred.
• Ability to multitask and stay composed in a fast‑paced, team‑oriented environment.
• Proficiency with Microsoft Office and familiarity with reservation systems (OpenTable, SevenRooms, or similar) a plus.
• Flexible availability, including weekends and holidays.

COMPENSATION

$28/Hour

This is a general overview of the duties and skills required for the Maintenance position. The specific responsibilities may vary depending on the daily needs of the organization.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.