Retail Associate - Cashier (Vestavia)

Vapor Thrift Store; Vestavia Hills (AL); On-site; USD 16,531 - 20,664; Part time

Job summary

A community-focused retail organization in Vestavia Hills seeks a Retail Associate to enhance customer engagement and drive sales. Duties include providing exceptional customer service, managing point-of-sale transactions, and maintaining an organized retail environment. Ideal candidates will be organized, have a positive attitude, and commit to the organization's mission of alleviating poverty. Flexibility is needed for scheduling, ranging from 8 to 40 hours per week.

Qualifications

• Must commit to the mission of alleviating poverty and developing disciples.
• Able to embrace organizational values and communicate effectively.
• Organized with good attention to detail.

Responsibilities

• Drive profitability through customer engagement.
• Provide excellent customer service.
• Assist with cashier duties at checkout.

Skills

Customer service

Point-of-sale system proficiency

Attention to detail

Positive demeanor

Job description

Position Overview

Position Reports to: Retail Assistant Store Manager

Position Description: The Retail Associate will drive profitability through customer engagement and retail sales excellence.

Capability Requirements

The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• Urgent Pursuit
• Sacrificial Service
• Intentional Development
• Clear Communication
• Complete Alignment
• Excellent Execution

3. Be organized and have good attention to detail

4. Have a positive, upbeat, and engaging demeanor, prioritizing the needs and experience of the customer at all times

5. Have sufficient technical skills to learn point-of-sale systems and to count money efficiently and accurately

Time Requirements

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties

The Retail Associate will drive profitability through customer engagement and retail sales excellence.

1. Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

1. Cashier Duties

• Efficiently assist customers with checkout processes
• Operate the VTS point-of-sale system for checkout
• Efficiently and securely handle cash and credit transactions

1. Opening/Closing

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

1. Housekeeping

• Ensure a properly organized and clean workspace and retail floor
• Perform any cleaning needed at opening or closing and during work hours to ensure an exceptional customer experience

1. Merchandising & Stocking

• Stock shelves and racks as needed when not assisting customers
• Merchandise (organize and make visually appealing) products for sale to create a visually appealing space for customers

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.