Processing Team Member (Greystone)

Vapor Thrift Store; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Vapor Thrift Store is hiring a Processing Associate to convert donated goods into priced, sellable merchandise. You will help maintain pricing, stock items, and support customers with a positive, respectful service approach.

The role requires being able to stand for extended periods and lift up to 50 pounds, with 8–40 hours per week depending on need. Training on department merchandise will be provided.

Qualifications

• Customer service skills required.
• Growing knowledge of department merchandise.
• Ability to stay organized and efficient.

Responsibilities

• Greet customers with respect and positivity at all times.
• Sort, price, and stock donated items by department.
• Meet daily/weekly processing goals to drive revenue.
• Open/close the department as scheduled.
• Maintain a clean, organized workspace during shifts.
• Assist receiving during high-traffic periods.
• Share Vapor Ministries mission and values with customers.

Skills

Customer Service

Product Knowledge

Organization

Decision Making

Job description

Position Reports to: Warehouse Assistant Store Manager

Position Description

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements

The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• Urgent Pursuit
• Sacrificial Service
• Intentional Development
• Clear Communication
• Complete Alignment
• Excellent Execution

3. Highly organized and able to work at an efficient and high output

4. Have knowledge of or a growing knowledge of the items in their department(s)

5. Be decisive and able to quick and efficiently evaluate merchandise quality, price, and presentation

6. Able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

1. Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

2. Processing

• Quickly and efficiently sort, price and stock items in your department(s)
• Meet daily, weekly and monthly processing goals to drive revenue generation
• Maintain a working knowledge of pricing, sales and goals for your department(s) and work with managers to adjust as needed based on revenue trends

3. Opening/Closing

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

4. Housekeeping

• Ensure a properly organized workspace during operating hours
• Close department processing station and leave it organized, stocked, and ready to be used the next work day

5. Receiving

• If needed, provide backup for receiving during high traffic/high donation times or to assist in closing receiving during closing shifts

Disclaimer

Other duties may be assigned as necessary on a temporary and infrequent basis.