Receiving Manager

Natural Grocers by Vitamin Cottage; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the natural foods sector is seeking a Receiving Manager to oversee the receiving department's operations. The role involves training staff, managing inventory, and ensuring compliance with company standards. Ideal candidates will have retail and supervisory experience, along with strong organizational skills. The position offers competitive benefits and opportunities for career development.

Benefits

Birthday Bonus Pay

Vitamin Bucks (up to $2,080 annually)

Holiday Pay for 5 holidays

Paid Time Off (sick and vacation)

Paid Nutrition Education

Employee Discount

Rewards Program

Regular pay increases

Career development opportunities

Health and Wellness Programs

Employee Assistance Program

Referral Program

Medical, Dental, and Vision Insurance

Paid Parental and Medical Leave

Disability and Life Insurance

Retirement Plan (401k) with company match

Flexible Spending Accounts and HSA

Qualifications

• 1-2 years retail experience, preferably in grocery or natural foods.
• 1-2 years supervisory experience preferred.
• Forklift certification ability.

Responsibilities

• Responsible for the successful operation of the receiving department.
• Training, directing, and monitoring all department staff.
• Ensuring excellent customer service as a top priority.

Skills

Customer Service

Organization

Attention to Detail

Education

High School diploma or GED

Tools

SAP

Inventory Software

MS Word

Excel

Outlook

Job description

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The Job in a Nutshell:

The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing, and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Overview

The Receiving Manager is responsible for the successful operation of the receiving department as well as training, directing, and monitoring all department staff. Department Managers are responsible for the success of their own department and are required to fulfill the duties of the Manager on Duty (MOD) on a scheduled basis.

Responsibilities

Main Responsibilities include:

• Providing excellent customer service as a top priority.
• Exemplifying integrity, responsibility, and excellence while adhering to all policies.
• Accurately receiving all incoming products, including checking dates, accuracy, and damage.
• Scanning all incoming and outgoing products.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices, and paperwork accurately and timely.
• Researching and resolving discrepancies.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Operating forklifts and pallet jacks as required.
• Maintaining a clean and organized back room.
• Ensuring all in-stock products meet company standards.
• Training and monitoring department personnel, including task assignment and follow-up.
• Collaborating with other managers for cross-training staff.
• Assisting in interviewing and hiring for department needs.
• Addressing performance and disciplinary issues with the store manager.
• Opening and closing the store, including cash handling processes.
• Managing register functions, customer returns, complaints, and shift changes.
• Maintaining safety and security for customers and employees.
• Handling business disruptions like loitering, solicitation, weather emergencies, and restroom misuse.
• Responding to customer inquiries per company standards, including nutritional support statements.
• Continuously increasing product knowledge.
• Using SAP and inventory software, analyzing reports, and utilizing other IS programs as needed.
• Working a schedule based on store needs, including evenings, weekends, and holidays, with a 40-hour workweek and mandatory meetings.

All employees are expected to be "hands-on" and flexible to accomplish tasks to help the company thrive.

Qualifications

Recipe for Success includes:

• High School diploma, GED, or equivalent preferred.
• 1-2 years retail experience, preferably in grocery or natural foods.
• 1-2 years supervisory experience preferred.
• Receiving experience preferred.
• Forklift certification ability.
• Ability to pass food safety training and maintain certifications.
• Ability to manage changing priorities with a sense of urgency.
• Excellent customer service skills.
• Highly organized with attention to detail.
• Ability to follow directions and complete tasks.
• Cashier training and currency counting skills.
• Proficiency in MS Word, Excel, and Outlook.

This description is not an employment contract and responsibilities may change. Employees must accomplish assigned tasks, whether listed or not.

Benefits

Overview of benefits includes:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays
• Paid Time Off (sick and vacation)
• Paid Nutrition Education
• Employee Discount
• Rewards Program
• Regular pay increases
• Career development opportunities
• Health and Wellness Programs
• Employee Assistance Program
• Referral Program

Full-time benefits include:

• Medical, Dental, and Vision Insurance
• Paid Parental and Medical Leave
• Disability and Life Insurance
• Retirement Plan (401k) with company match
• Flexible Spending Accounts and HSA

Diversity Statement

We are committed to diversity and inclusion, believing all people should experience health and wellbeing. We embrace differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, culture, thoughts, and ideas. We celebrate diversity to enhance our mission of equitable health access for all.

Physical and Environmental Demands

Physical requirements include lifting, pushing, pulling, walking, standing, and reaching. Environmental conditions may involve working with tools, dust, fumes, noise, temperature extremes, and in outdoor settings.