Receiving Lead

Giant Eagle, Inc.; White Oak (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

Giant Eagle, Inc. in White Oak, Pennsylvania, seeks a Receiving Lead to ensure efficient product operations and superior service. You will organize and maintain backroom functions, manage deliveries, and foster a safety culture.

The ideal candidate has customer service experience, leadership aspirations, and a commitment to safety and efficiency. A high school diploma is required, and you should be capable of lifting up to 50 pounds. Join us and grow your career in a supportive environment.

Qualifications

• 6 months to 1 year of experience, desire to become a Non-Union Team Leader.
• 1 to 2 years of shipping and/or receiving experience preferred.
• Ability to lift up to 50 pounds.

Responsibilities

• Actively support a culture of safety including food safety and Team Member safety.
• Conduct business with integrity and deliver unparalleled customer service.
• Process DSD vendor and third-party deliveries according to company standards.

Skills

Customer Service Experience

Team Leadership

Safety Awareness

Inventory Management

Education

High school diploma or equivalent

Job description

Job Summary

Job Summary - Receiving Leads are key players in our store's success by making sure our products get in the door quickly and accurately. The Receiving Lead will organize, control and maintain effective backroom/receiving area operations to minimize costs, enforce security procedures, promote a safe work environment and provide superior service to all internal and external customers. In addition to providing unparalleled guest service, you will guide the team through stocking, ordering and inventory. To thrive in this position, you should be a team player with a mindset that success is when those around you are set up for success and you are eager to support an amazing team, grow your leadership career and inspire those around you.

Job Description

Experience Required: 6 months to 1 year; Desire to become a Non-Union Team Leader.

Experience Desired: Customer Service Experience; 1 to 2 years of shipping and/or receiving experience preferred.

Education Desired: High school diploma or equivalent

Certification or Licensing Preferred: DSD Certification

Lifting Requirement: Up to 50 pounds

Age Requirement: At least 18 years of age

Job Responsibilities

• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
• Always conduct business with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
• Receive and process all DSD vendor and third-party deliveries and returns according to established procedures and company standards, maintaining all documentation necessary.
• Maintain a clean and organized backroom/receiving area operation.
• Maintain a safe/secure environment in the receiving area by adhering to the company\'s prescribed safety methods and complying with health and OSHA requirements.
• Ensure that DSD vendors follow the established company standards regarding accuracy, safety and security; ensure all third party deliveries (UPS, FedEx, etc.) are received according to the DSD procedures.
• Conduct vendor spot checks on all items received through the DSD process, and maintain proper signature logs for DSD vendors/deliveries.
• Ensure that respective departments are notified of perishable deliveries in a timely fashion to maintain the cold chain.
• Maintain proper documentation and reporting for pricing discrepancies, unauthorized/damaged product, and vendor compliance violations with DSD vendors or products.
• Manage the immediate area outside of receiving room to ensure there are no obstructions to receiving deliveries in an efficient time.
• Maintain necessary equipment for receiving purposes (power jacks, DEX, DSD system) perform regular checks and maintenance and promptly report any problems for correction/repairs.
• Make bales by operating a paper baler.
• Dispose of trash using an automatic compactor.
• Organize flats/backroom for evening crew.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.