Receiving Clerk

SupportFinity™; Washington (Washington County); On-site; USD 19,286 - 27,552; Full time

Job summary

SupportFinity™ is seeking a Receiving Clerk for Hilton Capitol Hill (On-Site, in person). You will manage goods and deliveries, log them per procurement standards, and ensure accurate placement and notification of arrivals within the hotel environment.

The role emphasizes a customer-first guest experience, accurate receiving practices, and collaboration with F&B/Finance teams to maintain stock integrity and proper records on a busy hotel floor.

Responsibilities

• Deliver a welcoming, engaging guest experience with a customer-first mindset.
• Greet and thank guests according to Hilton service standards.
• Build guest connections through conversation, product knowledge, and attentive service.
• Maintain professionalism and positivity during peak periods.
• Complete required cleaning and sanitation logs.
• Accept and log all incoming goods by volume and quantity.
• Enter internal goods movements daily into the system.
• Carry out monthly inventories with Controlling.
• Inspect received items for volume and quality and report issues.
• Ensure deliveries reach their destination promptly and correctly.
• Maintain cleanliness of loading dock, storeroom, refrigerator, and freezer areas.

Job description

Job Title: Receiving Clerk

Location: Hilton Capitol Hill - On-Site, In Person Position

Department: Food and Beverage/Finance

FLSA Status: NON-EXEMPT

Reports To: F&B Management

Job Summary: A Receiving Clerk will manage the goods and deliveries moving in and out of the hotel and will ensure that these deliveries reach the appropriate destinations and logged according to the company's purchasing and procurement standards.

Responsibilities

• Deliver a welcoming, engaging, and personalized guest experience with a “customer-first” mindset by initiating friendly conversation, asking thoughtful open-ended questions, actively listening to guest preferences, and responding with tailored beverage recommendations and attentive service
• Greet, acknowledge, and thank all guests according to Hilton service standards.
• Build genuine guest connections through conversation, product knowledge, and attentive service.
• Maintain professionalism, composure, and positivity during high-volume or peak service periods.
• Complete required cleaning and sanitation logs.
• Acceptance and close control of all incoming goods in respect of volume and quantity
• Enter all internal goods movements into the computer system daily
• Carry out monthly inventories with Controlling
• Responsible for acceptance and rough checks on all items entering the hotel by volume and quality
• Issue immediate complaints
• Ensure that all articles reach their place of destination immediately
• Ensure orderly acceptance and passing on of events material and its return from the ramp
• Loan and empties return from the warehouse carried out independently
• Maintain cleanliness of the loading dock, storeroom, refrigerator, and freezer areas at all times