Receivable and Compliance Review

Eau Claire County; Eau Claire (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Eau Claire County is seeking an Accounts Receivable/Compliance Review Fiscal Associate to support the DHS with billing, collections, and financial reporting. The role ensures GAAP compliance, accurate recordkeeping, and regulatory alignment across state and federal requirements.

You will work with multiple software systems (Avatar, Linq, eWiSACWIS, CARES, QuickBooks, ForwardHealth) to maintain data integrity and support audits, while assisting with contract administration and rate analyses.

Qualifications

• Associate degree in accounting or related field.
• Three (3) years of experience in general accounting, bookkeeping, or related financial work.
• Two (2) years of experience using Microsoft Excel.
• Background checks including credit, caregiver, and criminal checks may be required.

Responsibilities

• Performs accounts receivable and general accounting functions in line with GAAP and county policies.
• Prepares invoices, statements, payments, deposits, journal entries, and reconciliations for DHS programs.
• Conducts collections and researches reimbursement opportunities to maximize revenue.
• Maintains accurate financial records and supports audits with documentation.
• Produces monthly and ad hoc financial reports for leadership use.
• Monitors DHS, DCF, Medicaid regulations to ensure compliance.
• Uses Avatar, Linq, eWiSACWIS, CARES, QuickBooks, ForwardHealth, and PandaDocs for data and workflows.
• Assists with provider contracts, licensing, and tracking logs.
• Cross-trains to provide backup support for other staff.

Skills

GAAP knowledge

Financial reporting

Attention to detail

Education

Associate degree in accounting

Tools

Avatar

Linq

eWiSACWIS

CARES

QuickBooks

ForwardHealth

PandaDocs

Job description

The Accounts Receivable/Compliance Review Fiscal Associate is responsible for performing accounts receivable, billing, collection, and fiscal support functions for the Department of Human Services (DHS). This position ensures the accurate preparation, processing, reconciliation, and maintenance of financial records and offers contract support in compliance with Generally Accepted Accounting Principles (GAAP), county policies, and applicable state and federal regulations. The position supports departmental financial operations through billing coordination, payment processing, collections activities, financial reporting, regulatory compliance, and maintenance of fiscal records and contracts.

Responsibilities

• Performs accounts receivable and general accounting functions in accordance with Generally Accepted Accounting Principles (GAAP), county policies, and applicable state and federal regulations. Reviews, classifies, records, and reconciles financial transactions to ensure accuracy and compliance.
• Prepares, processes, and monitors invoices, statements, payments, deposits, journal entries, and reconciliations for Department of Human Services (DHS) programs and services. Coordinates billing for third-party payers, accurately allocates payments, and resolves discrepancies related to billing and account balances.
• Conducts collection activities for outstanding accounts and researches potential reimbursement opportunities, including retroactive Medical Assistance eligibility and other third-party funding sources, to maximize revenue recovery for the county.
• Maintains accurate financial records and reporting systems, ensuring compliance with legally mandated record retention requirements and internal fiscal controls. Assists with departmental audits by preparing documentation and collaborating with independent and state auditors.
• Prepares monthly, year-to-date, and ad hoc financial, statistical, and operational reports to support departmental leadership in fiscal analysis, budgeting, compliance monitoring, and operational decision-making.
• Monitors and implements changes to Department of Health Services (DHS), Department of Children and Families (DCF), Medicaid, and other program regulations to ensure continued compliance with state and federal requirements.
• Utilizes financial and case management software systems, including Avatar, Linq, eWiSACWIS, CARES, QuickBooks, ForwardHealth, Human Services Reporting Systems, and PandaDocs, to maintain accurate financial data, reporting, and operational workflows. Collaborates with Information Systems staff to improve processes and ensure regulatory compliance.
• Manages Department of Revenue (DOR) account activities, including tracking payments, refunds, and tax intercept transactions, and performs reconciliations to ensure accuracy and compliance with state requirements.
• Responds to inquiries regarding billing, payments, contracts, and account activity by providing timely and accurate information to staff, providers, agencies, and clients.
• Assists with provider contract administration, maintaining provider licensure and insurance documentation, monitoring payment thresholds for contracted services, and updating tracking logs and electronic records.
• Assists with Comprehensive Community Services (CCS) rate analysis and rate-setting activities.
• Cross-train to provide backup support for other staff and performs related duties as assigned.

Qualifications

• Associate degree in accounting or related field.
• Three (3) years of experience in general accounting/bookkeeping, or other financial experience relating to balancing, reconciling, and reporting financial data.
• Two (2) years of experience using Microsoft Excel software.
• Appointment will be conditional upon successful completion of credit, caregiver, and criminal background checks.

Additional Experience

• Experience performing governmental accounting and grant reporting duties, preferably in a human services area.