Receptionist (Part-Time)

City of St Joseph; Saint Joseph (MO); On-site; USD 31,000 - 35,000; Full time

Job summary

City of St. Joseph REC Center is seeking a front desk/clerical assistant to provide excellent customer service and support operations at the REC Center.

The role handles membership verification, entry access, cashiering, and routine clerical tasks, with occasional concession help and event scheduling. A high school diploma is required, with First Aid/CPR/AED training preferred, and a background check is mandatory.

Qualifications

• High school diploma or equivalent.
• One or more years of experience or a combination of education and work experience.
• First Aid/CPR/AED certification preferred.
• Drug screening and criminal background check required.
• Valid driver’s license preferred.

Responsibilities

• Greets patrons and provides exceptional customer service.
• Answers calls and provides general center information.
• Verifies membership and provides entry to fitness area.
• Issues one-day passes and performs cashiering duties.
• Performs general clerical duties for the REC Center.
• Assists in concession areas and daily reports/deposits.
• Schedules facility rentals and events.
• Tracks memberships, classes and walking track patrons.

Skills

Telephone etiquette

Detailed record keeping

Money handling

Effective communication

Customer service

Education

High school diploma or equivalent

First Aid/CPR/AED training preferred

Tools

Office software

Copier/Scanner

Job description

DEPARTMENT: Parks, Recreation & Civic Facilities

DIVISION: REC Center

SALARY: $15.00 Hr.

Job Summary/Scope

Provides general clerical support and customer service for the REC Center.

Essential Duties and Responsibilities

• Greets REC Center patrons and guests and provides exceptional customer service.
• Answers and handles incoming calls and interacts with the public. Provides general Center information.
• Verifies membership and provides entry to fitness area.
• Issues one-day passes and performs cashiering duties for fitness area entrance.
• Performs general clerical duties for the REC Center.
• Assists in the concession areas when necessary.
• Assists with daily reports and deposits.
• Assists REC Center Supervisor with scheduling facility rentals and events
• Tracks memberships, fitness classes and walking track patrons.

Other Duties and Responsibilities

• Serves as back up for the administrative office personnel when needed.
• Assists with various activities and events in the REC Center.
• Performs all other related duties as assigned.

Employee Behavior and Conduct

City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest and respectful.

Required Knowledge, Skills and Abilities

• Skills in telephone etiquette, detailed record keeping, working with numbers.
• Knowledge of computer and related programs, general office procedures, keyboarding, fax machine, copy machine and other various office equipment.
• Knowledge of money handling, accounting and record keeping
• Ability to obtain First Aid/CPR/AED training certification from the American Red Cross or American Heart Association, or an equivalent nationally recognized course in First Aid/CPR/AED
• Ability to effectively communicate both orally and in writing.
• Ability to learn all new software programs associated with REC Center.
• Ability to provide excellent customer service to the public and fellow employees.
• Ability to work flexible hours, which will include evenings, weekends and holidays.
• Valid Driver's License preferred.

Material and Equipment Directly Used

Uses a variety of office equipment such as computer and related software, copier, fax machine, telephone, typewriter, calculator and other related equipment. There may be times when use of personal vehicle may be required.

Working Conditions/Physical Requirements

Work is generally performed in an office setting with a controlled environment. Will be required to work outdoors at various events/programs on a seasonal basis, where conditions can vary from extreme heat and cold with dust, dirt, snow, ice and noise, while standing, bending, lifting and other physical activities. Seldom needs to lift more than 10 to 20 pounds. Some overnight or day travel may be required for business purposes. Leave scheduling shall be requested of and approved by the appropriate supervisor.

Education

High school diploma or equivalent required. One or more years of experience or any combination of formal education and work experience, which provides the required knowledge, skills and abilities. First Aid/CPR/AED training certification from the American Red Cross or American Heart Association, or an equivalent nationally recognized course in First Aid/CPR/AED preferred.

All applicants must pass a drug screening and criminal background check prior to employment.

Any job offer made by the City is contingent upon the applicant passing the drug screening and background check.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973,
which requires that otherwise qualified handicapped individuals be protected from discrimination.

City of St. Joseph | 1100 Frederick Avenue, St. Joseph, MO, 64501 | (816)-271-5300