Reasonable Accommodations Coordinator College Aide

New York City Department of Transportation; New York (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

The New York City Department of Transportation is seeking a College Aide to assist the EEO Office with processing reasonable accommodations requests for employees and applicants. The role involves logging and tracking RA cases, maintaining up‑to‑date records, and engaging in cooperative dialogue with divisions to support compliant HR operations.

Ideal candidates are matriculated college or graduate students with strong organizational skills, attention to confidentiality, and familiarity with

Qualifications

• Must be enrolled in an accredited college or graduate program.
• Ability to maintain accurate records and logs for RA processing.
• Experience handling confidential information and working with HR processes in government contexts.

Responsibilities

• Assist with processing reasonable accommodations requests (RA) for employees and applicants.
• Log, track, and maintain RA processing records using spreadsheets/databases.
• Engage in cooperative dialogue with parties across divisions and units.
• Assist with training employees on RA policies and procedures.

Skills

Organizational skills

Microsoft Word

Microsoft Excel

Interpersonal skills

Discretion with confidential info

Govt HR experience

Education

Matriculation in college/grad school

IT coursework (CS/MIS/IT)

9 sem credits in IT or related field

Tools

Case management databases

Spreadsheet databases

Job description

Under the direct supervision of the EEO Office's Office Manager, with some discretion for independent decision making, assist the EEO Office with the processing of reasonable accommodations requests submitted by employees and applicants for employment, which includes, but is not limited to; receive, log, track the processing of RA requests by maintaining accurate and up-to-date records using relevant spreadsheets and databases; participate in the processing of RA requests by engaging in the cooperative dialogue with relevant parties across divisions and units; assist with training employees on RA request policies and procedures; and complete any related or assigned administrative work.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

Minimum Qualifications

• For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
• For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
• For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE

Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

• Strong organizational and administrative skills, including proficiency in Microsoft Word and Excel and case management databases.
• Excellent interpersonal and communication skills for engaging in cooperative dialogue with employees and supervisors.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Experience working in government or public-sector HR.
• Experience in handling reasonable accommodation requests, HR compliance issues, and/or related administrative functions.
• Knowledge of ADA, Title VII, the NYC Human Rights Law, and EEOC regulations.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.