Real-Time Workforce Optimization Specialist

TeleTech Holdings, Inc.; Charlotte (NC); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Supportive of career and professional development

Inclusive culture

Great compensation package

Job summary

TeleTech Holdings, Inc. is seeking a Temporary Workforce Management Specialist to work onsite in Charlotte, NC. In this role, you will analyze daily staffing needs, forecast requirements, and coordinate staffing adjustments to meet client demands. The ideal candidate will have at least 6 months of data analysis experience and a high school diploma. This position offers professional development opportunities and a supportive work environment, along with competitive compensation based on experience and location.

Qualifications

• 6 months or more data analysis experience.
• Solution-oriented mindset.
• Understanding, interpreting, and manipulating data for reporting.

Responsibilities

• Analyze staffing needs and adjust the program for success.
• Prepare staffing reports with new information.
• Forecast staffing and recommend headcounts.

Skills

Data analysis

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Computer experience

Job description

TeleTech Holdings, Inc. is seeking a Temporary Workforce Management Specialist to work onsite in Charlotte, NC. In this role, you will analyze daily staffing needs, forecast requirements, and coordinate staffing adjustments to meet client demands. The ideal candidate will have at least 6 months of data analysis experience and a high school diploma. This position offers professional development opportunities and a supportive work environment, along with competitive compensation based on experience and location.