Real-Time Vehicle Dispatch & Carrier Coordinator

Paycom; Plymouth (MI); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Zero-dollar-out-of-pocket medical plan

Telehealth

Wellness discounts

Employee assistance resources

401(k) with company match

PTO (Vacation, Sick, Personal, Jury, &

6 Paid Holidays

Job summary

United Road is seeking an Overwatch Dispatcher in Plymouth, MI to plan, coordinate, and manage vehicle loads from tender to delivery. You will buy capacity, monitor orders in the TMS, and keep all statuses current while balancing carrier revenue with service and margin.

This role requires quick judgment and professional interaction with car haulers and internal teams. The dispatcher schedule covers late shifts with weekends and rosters published in advance.

Responsibilities

• Plan, coordinate, and manage loads efficiently and cost-effectively from load assignment through delivery
• Work the load board to zero unassigned orders past threshold, every shift
• Buy capacity within the rate corridor; take exceptions to the Site Manager with a reason
• Keep every active order's status current in the TMS before end of shift
• Monitor all current orders to confirm accurate pick-up and delivery against customer performance standards
• Flag at-risk deliveries the moment they are known, never after the miss
• Resolve exceptions on your own orders the same shift, or escalate with what you have already tried
• Other duties as assigned by the department manager or senior management

Tools

TMS

Job description

United Road is seeking an Overwatch Dispatcher in Plymouth, MI to plan, coordinate, and manage vehicle loads from tender to delivery. You will buy capacity, monitor orders in the TMS, and keep all statuses current while balancing carrier revenue with service and margin.

This role requires quick judgment and professional interaction with car haulers and internal teams. The dispatcher schedule covers late shifts with weekends and rosters published in advance.