Real-Time Safety Editor & Decision-Maker

Citizen; New York (NY); On-site; USD 70,000 - 85,000; Full time

Job summary

Citizen in Manhattan operates Mission Control to verify incidents and craft timely, responsible updates for millions of readers. You will decide audience reach, ensure accuracy, and guide AI-generated headlines and pushes with editorial judgment.

Ideal candidates bring calm under pressure, swift decision-making, and a disciplined approach to verifying information before broadcasting to the city. This is a shift-based public-safety/editorial role requiring strong judgment and coordination with

Qualifications

• No single path and no degree required.
• Strong candidates usually come from one or more of these lanes: trust and safety or live moderation at scale, 911 dispatch, EMS or fire communications, newsroom assignment desk, wire service, or breaking-news desk.
• Nice to have: on-camera comfort for live coverage; Spanish; scanner fluency in a major market.

Responsibilities

• Monitor live incident feeds, scanner audio, user video, and data streams across markets.
• Verify, decide the words and the audience, and send updates.
• Review, correct, and send incident titles, updates, and push notifications drafted by AI to editorial standard.
• Decide reach of sends by relevance: nearby, citywide, out of area, national.
• Coordinate with field creators and partner responders during live coverage.
• Contribute to weekly reviews and rule-writing for Mission Control and AI agents.

Job description

Citizen in Manhattan operates Mission Control to verify incidents and craft timely, responsible updates for millions of readers. You will decide audience reach, ensure accuracy, and guide AI-generated headlines and pushes with editorial judgment.

Ideal candidates bring calm under pressure, swift decision-making, and a disciplined approach to verifying information before broadcasting to the city. This is a shift-based public-safety/editorial role requiring strong judgment and coordination with