Real-Time Logistics Network Ops Specialist

Carvana; Tempe (AZ); On-site; USD 45,000 - 60,000; Full time

Job summary

Carvana in Tempe is seeking a Logistics Network Operations Specialist to provide real-time support across the transportation and delivery network. You will act as a primary contact for Vehicle Transporters and Advocates, resolve on-road disruptions, and collaborate with internal teams to protect route performance and on-time delivery.

The role requires strong communication, problem-solving, and comfort with operational data.

Qualifications

• 2+ years of practical experience in Maintenance or Logistics.
• Experience in Logistics Operations with knowledge of DOT regulations and compliance, FMCSA, and HOS.
• Ability to work as a team player and interact with customers, managers, and coworkers in a professional and courteous manner.
• Ability to multitask and prioritize effectively.
• Ability to maintain professionalism in a fast-paced environment.
• Ability to work variable schedule(s) as necessary.
• Ability to commute and work out of the Tempe headquarters.
• Ability to work in an office environment, with extensive use of computers.
• Ability to sit for up to eight hours per day.
• Ability to communicate clearly and concisely, both written and oral.

Responsibilities

• Serve as the first point of contact for Carvana-employed Vehicle Transporters and Advocates, providing phone support for on-road incidents as they happen
• Source and select vendors that deliver strong service while mitigating risk and downtime
• Support Logistics field teams in real time to maintain route integrity and service levels
• Monitor exceptions and conduct root cause analysis to minimize postponed deliveries
• Use multiple internal systems to gather data and troubleshoot issues that arise in transit
• Maximize outbound capacity to improve on-time delivery and reduce transit times
• Partner with Logistics Field Leadership, Fleet Maintenance, Market Operations, and Network Planning to minimize network disruptions
• Apply strong analytical and Google Sheets skills to organize and interpret operational data
• Document incidents accurately and communicate status and resolution plans to Logistics Field Leadership

Skills

Communication

Problem-solving

Google Sheets

Operational data

Education

High School Diploma or GED

Job description

Carvana in Tempe is seeking a Logistics Network Operations Specialist to provide real-time support across the transportation and delivery network. You will act as a primary contact for Vehicle Transporters and Advocates, resolve on-road disruptions, and collaborate with internal teams to protect route performance and on-time delivery.

The role requires strong communication, problem-solving, and comfort with operational data.