Real-Time Dispatch Specialist (Flexible Shifts)

RDS Same Day Delivery; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Structured and process-driven team

Job summary

RDS Same Day Delivery in New York is seeking a highly responsive Dispatcher to oversee last-mile delivery operations in a fast-paced, high-volume environment. You will assign routes and monitor performance to ensure on-time deliveries while maintaining clear communication with drivers and clients.

The role rewards a sense of urgency, decisiveness, and a structured, data-driven approach. Experience with dispatching software, GPS tracking, and Excel/Sheets is highly preferred for efficient

Qualifications

• 2+ years in dispatching, logistics or transportation coordination.
• Proficiency with dispatching software, GPS, and Excel/Google Sheets.
• Flexible shifts including evenings and weekends.
• Familiarity with last-mile delivery operations and logistics best practices.

Responsibilities

• Assign, monitor, and adjust delivery routes in real-time for efficiency.
• Resolve last-minute delivery issues, driver delays, and customer concerns.
• Maintain constant contact with drivers, vendors, and clients to ensure smooth deliveries.
• Follow and refine dispatching protocols to maximize efficiency and service quality.
• Track key performance metrics such as delivery times, success rates, and route efficiencies.

Skills

Urgency mindset

Clear communication

Structured processes

Analytical mindset

Tools

Dispatching software

GPS tracking

Excel/Google Sheets

Job description

RDS Same Day Delivery in New York is seeking a highly responsive Dispatcher to oversee last-mile delivery operations in a fast-paced, high-volume environment. You will assign routes and monitor performance to ensure on-time deliveries while maintaining clear communication with drivers and clients.

The role rewards a sense of urgency, decisiveness, and a structured, data-driven approach. Experience with dispatching software, GPS tracking, and Excel/Sheets is highly preferred for efficient