Real-Time Dispatch Coordinator

Ruan Transportation Management Systems; Tipp City (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Ruan Transportation Management Systems in Tipp City, OH coordinates timely movement of customers' products, assigns workload to drivers, and ensures DOT compliance and safe operations. The dispatcher monitors driver activities, plans schedules, resolves service issues, tracks hours of service, and maintains real-time data in the dispatch system to meet customer expectations and keep operations efficient.

Strong communication with customers and drivers is essential, as is accurate paperwork and

Responsibilities

• Coordinate timely pickup and delivery within assigned area while maintaining customer expectations.
• Direct and schedule drivers' work; notify drivers of assignments to ensure on-time movement of goods.
• Monitor driver activities and performance; identify and resolve service and scheduling issues.
• Monitor hours of service to prevent DOT violations; communicate with customers regularly.
• Prepare and process data and paperwork; update dispatch information in real time.
• Promote safety in all areas of dispatch.

Job description

Ruan Transportation Management Systems in Tipp City, OH coordinates timely movement of customers' products, assigns workload to drivers, and ensures DOT compliance and safe operations. The dispatcher monitors driver activities, plans schedules, resolves service issues, tracks hours of service, and maintains real-time data in the dispatch system to meet customer expectations and keep operations efficient.

Strong communication with customers and drivers is essential, as is accurate paperwork and