Real Estate Transaction Orchestrator

Auction.com; Irvine (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance.

401k with 25% company match.

Paid Time Off (PTO) including 12 paid

Job summary

Auction.com in Irvine, CA seeks a Transaction Coordinator I to support contracting and closing from winning bid to funded transaction. You will review documents, manage data, and coordinate with buyers, agents, lenders, closing offices, and vendors to ensure timely completion.

You will handle high volumes of calls and emails, serve as primary contact through the lifecycle, address inquiries, provide updates, and ensure a positive customer experience while meeting KPIs and service levels.

Responsibilities

• Handle a high volume of inbound and outbound phone calls and email communications related to active real estate transactions.
• Serve as a primary point of contact for buyers, agents, lenders, closing companies, and third-party vendors throughout the transaction process.
• Address customer inquiries, concerns, and escalations professionally, accurately, and in a timely manner.
• Coordinate transaction activities and facilitate communication among all parties to ensure deadlines and closing requirements are met.
• Respond to email and phone messages within 24 hours.
• Review and complete daily review of assigned transaction pipeline.
• Complete assigned offers within established KPI and service level expectations.
• Audit buyer-executed Purchase and Sale Agreements, Earnest Money Deposits, Proof of Funds, and Entity Documents, when applicable.
• Partner with the Accounting team to resolve funding variances and ensure proper application of funds received on active offers.
• Review transaction documentation for completeness, accuracy, and compliance with company requirements.
• Follow established online contract process workflows and procedures.
• Maintain open communication with team members and leadership regarding pipeline status, transaction issues, and customer concerns.
• Support timely collection of required title documents, closing information, and transaction deliverables.
• All other duties as assigned.

Job description

Auction.com in Irvine, CA seeks a Transaction Coordinator I to support contracting and closing from winning bid to funded transaction. You will review documents, manage data, and coordinate with buyers, agents, lenders, closing offices, and vendors to ensure timely completion.

You will handle high volumes of calls and emails, serve as primary contact through the lifecycle, address inquiries, provide updates, and ensure a positive customer experience while meeting KPIs and service levels.