Real Estate Collections Specialist: Cash Flow & Compliance

Glazer Properties; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k) retirement plan with company  匹

Medical and Dental Coverage

Job summary

Glazer Properties seeks a detailed Collections Specialist to manage rent collection and receivables across our nationwide portfolio. You will work closely with property managers and finance professionals to streamline processes, resolve payment issues, and maintain healthy cash flow while ensuring lease terms are followed.

The ideal candidate has 2+ years in accounts receivable or collections, a bachelor’s degree, and familiarity with MRI or similar property management software.

Qualifications

• 2+ years of experience in accounts receivable or collections.
• Familiarity with industry software such as MRI is a plus.
• Bachelor's degree or higher level of education.

Responsibilities

• Monitor Receivables: Track outstanding balances and proactively follow up on overdue accounts, including rent, fees, and other tenant charges.
• Engage with Tenants: Communicate with tenants via phone, email, and written notices to address payment reminders, resolve disputes, and answer billing questions.
• Process Payments: Accurately record and apply payments in the accounting system, ensuring timely updates and reconciliation.
• Resolve Discrepancies: Investigate and resolve billing issues or tenant concerns with professionalism and urgency.
• Maintain Records: Keep detailed logs of collection activities, tenant communications, and payment statuses.
• Generate Reports: Assist in preparing aging reports, payment summaries, and collection performance metrics.
• Ensure Compliance: Review and take appropriate action when a tenant fails to comply with both monetary and non-monetary obligations under a lease or license agreement.
• Collaborate Across Teams: Partner with property management and accounting to align on tenant accounts and financial reporting.

Skills

Accounts receivable

Collections

Communication

Attention to detail

Time management

Organizational skills

Customer service

Education

Bachelor's degree or higher

Tools

MRI

Job description

Glazer Properties seeks a detailed Collections Specialist to manage rent collection and receivables across our nationwide portfolio. You will work closely with property managers and finance professionals to streamline processes, resolve payment issues, and maintain healthy cash flow while ensuring lease terms are followed.

The ideal candidate has 2+ years in accounts receivable or collections, a bachelor’s degree, and familiarity with MRI or similar property management software.