Real Estate Client Experience Specialist

S3staffing; Ashburn (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

ExactHire in Ashburn, VA is seeking a motivated Customer Service Representative to help clients explore homes and services, delivering a positive experience.

You will greet visitors, answer inquiries, assist the sales team with property walkthroughs, and collaborate with real estate agents to prepare marketing materials and ensure a seamless client journey.

The role requires exceptional communication, reliability, and the flexibility to work weekends and pass background checks.

Qualifications

• College degree or 5 years of equivalent professional experience.
• Exceptional communication and customer service skills.
• Reliable transportation.
• Professional presentation and demeanor.
• Ability to pass background checks.
• Weekend and weekday availability.

Responsibilities

• Greet and assist clients with inquiries and information about services and properties.
• Assist the sales team by walking the home and addressing buyers' questions.
• Collaborate with real estate agents to prepare marketing materials and ensure a seamless experience for all clients.
• Support office operations to maintain a smooth-running environment for clients and staff.

Skills

Customer service

Communication

Teamwork

Flexibility

Reliable transportation

Education

College degree or equivalent experience

Job description

ExactHire in Ashburn, VA is seeking a motivated Customer Service Representative to help clients explore homes and services, delivering a positive experience.

You will greet visitors, answer inquiries, assist the sales team with property walkthroughs, and collaborate with real estate agents to prepare marketing materials and ensure a seamless client journey.

The role requires exceptional communication, reliability, and the flexibility to work weekends and pass background checks.