Real Estate Agent Success Specialist

Better Homes and Gardens Real Estate The Masiello Group; Nashua (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Sick/Personal Time

401(k) Retirement Plan with Company匹

Flexible Time Off Program

Voluntary Benefits and Supplemental 보험

Job summary

Better Homes and Gardens Real Estate The Masiello Group in Nashua, NH is seeking an organized Agent Success Coordinator to support our Sales Director and regional agents. You will help navigate systems, coordinate listing and transaction workflows, and keep records accurate in a fast-paced, collaborative environment.

This role involves onboarding/offboarding, training, and ensuring deadlines are met across real estate processes.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills and close attention to detail.
• A proactive, resourceful, and solutions-oriented mindset.
• The ability to work independently while contributing to a collaborative team.
• Strong judgment, dependability, and follow-through.
• The ability to manage multiple priorities in a deadline-driven environment.
• Proficiency with Microsoft 365, including Teams, Outlook, Word, Excel, SharePoint, OneDrive, and Planner.
• Experience with Canva and business-focused social media platforms.
• The ability to quickly learn and troubleshoot new technology and systems.
• Patience and confidence when supporting people with different levels of technical experience.
• The persistence and discipline to see work through to completion.
• Real estate, transaction coordination, or professional office experience is preferred.

Responsibilities

• Provide administrative and operational support to the Sales Director and regional agents.
• Coordinate listing timelines, updates, documentation, and workflows.
• Review listing and transaction documents for accuracy, completeness, and compliance.
• Maintain accurate information across real estate, marketing, accounting, and internal systems.
• Help agents navigate company technology, tools, and processes.
• Troubleshoot common technology questions and connect agents with additional resources when needed.
• Support agent onboarding and offboarding.
• Maintain listing information, marketing materials, compliance documentation, and office records.
• Track licensing requirements, renewals, documentation, and other important deadlines.
• Deliver training and one-on-one support to agents with varying levels of experience.
• Support business-focused social media and marketing activities as needed.
• Maintain clear communication among agents, regional leadership, and home-office teams.
• Work collaboratively with other Agent Success team members to share knowledge, provide coverage, and support one another and their respective regions.
• Assist with day-to-day operations in the Nashua and Atkinson offices.
• Handle confidential information with professionalism and discretion.
• Follow assignments through to completion and proactively address outstanding details.

Skills

Communication

Organization

Problem solving

Independent worker

Judgment & dependability

Multitasking

Tech savviness

Patience

Persistence

Real estate / transaction coordination

Tools

Microsoft 365 Suite

Teams

Outlook

Word

Excel

SharePoint

OneDrive

Planner

Canva

Business social media platforms

Job description

Better Homes and Gardens Real Estate The Masiello Group in Nashua, NH is seeking an organized Agent Success Coordinator to support our Sales Director and regional agents. You will help navigate systems, coordinate listing and transaction workflows, and keep records accurate in a fast-paced, collaborative environment.

This role involves onboarding/offboarding, training, and ensuring deadlines are met across real estate processes.