Real Estate Administrative Assistant

Coldwell Banker Premier LLC; Williamsburg, Northern (VA, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

Coldwell Banker Premier, a leading real estate brokerage with offices across the region, is seeking a dynamic Real Estate Administrative Assistant for our Williamsburg office.

In this role you will educate agents on company tools, support daily operations, and coordinate events. A strong admin background, familiarity with CRM and MS Office, and the ability to work independently are essential. Competitive benefits are included.

Qualifications

• 2-4 years of previous administrative experience.
• Excellent verbal communications skills and ability to work independently.
• Proficient with Microsoft Office products (Word, Excel, Publisher) and Google tools.
• Familiarity with CRM systems and social media in a business setting.

Responsibilities

• Assists all Sales Associates with learning the company tools and technology.
• Informs Sales Associates of changes to office policies and procedures.
• Keeps everyone up to date about upcoming events and training.
• Serves as the first level of support for Sales Associate questions.
• Answers phones and handles administrative tasks with headquarters.
• Maintains listings, sales, settlements, and processes.
• Keeps MLS records updated for agent changes and transfers.
• Helps train agents on CRM contacts and campaigns.
• Oversees office scheduling, orders supplies, and maintains equipment.
• Coordinates participation in regional and national CB events.

Skills

Administrative support

Customer service

Microsoft Office

CRM knowledge

Education

High school diploma

Tools

CRM software

Microsoft Word

Excel

Publisher

Job description

Coldwell Banker Premier is a leading regional real estate brokerage operating across Virginia, West Virginia, Delaware, Maryland, North Carolina, Pennsylvania, Florida and Washington, D.C. With over 400 agents, 24 offices. We are committed to empowering our agents and employees through innovative programs and comprehensive support. Our company prioritizes its agents and staff by streamlining operations and offering extensive resources, training, and marketing tools. Coldwell Banker Premier also provides exceptional benefits, including health, dental, and vision insurance. Our mission is to create an environment where agents and staff can grow and reach their full potential!

Benefits

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

We are seeking a dynamic Real Estate Administrative Assistant to join the team at our successful Virginia Beach office. The Administrative Assistant handles the daily flow of work and administrative duties and ensures the various needs of agents are supported. Real estate experience highly preferred.

This person supports the sales associates by educating the use the Coldwell Banker Premier systems and tools to minimize challenges and overcome them. The Administrative Assistant is an individual who is a rapid problem solver, who easily and quickly learns from their environment, and who appreciates an efficient work structure. They can think through a problem or solution to present it logically to others and enjoy a variety of responsibilities in a changing environment. They strive to cultivate trust and goodwill through effective communication and are concerned about doing what is right according to the standards. The Administrative Assistant must be an independent decision maker, self-sufficient, and self-directed in their activities. Leads the agents in designing and implementing powerful support, training, and operational systems to empower associates' businesses. Assist with the creation of creative assets through Adobe tools, Canva, or other creative software to be used in both digital and print mediums (brochures, flyers, etc.)

• Assists all Sales Associates with learning the company tools and technology
• Informs Sales Associates of changes to office policies and procedures
• Keeps everyone up to date about upcoming events and training.
• Serves as the first level of support for Sales Associate questions.
• Answers Phones and works with headquarters on administrative tasks and initiatives.
• Maintains listings, sales, settlements, and processes.
• Keeps records on all MLS functions such as agent additions, terminations, and transfers.
• Helps train and assist agents with company CRM contacts and drip campaigns.
• Helps train agents to effectively navigate company tools and resources.
• Helps train agents to be cognizant of their internet presence and social media profiles.
• Keeps the company calendar up to date and accurate.
• Creates and distributes letters, memoranda, and other general office correspondence.
• May include appointment setting and various customer service calls.
• Assists central administration with agent file review, if needed
• Oversee purchasing/ordering (supplies and equipment)
• Oversee maintenance of office equipment and technology
• Oversee Offices schedule regarding Education Days, training, monthly meetings, etc.
• Coordinate leadership and associate participation in regional and national CB events.
• Occasional travel throughout the year to regional events

High school graduate or equivalent combination of training and experience.

2-4 years of previous administrative experience.

Excellent verbal communications skills and an ability to work independently in an office
Proficient with Microsoft Office products, especially Google, Word, Publisher, Excel,

Proficient with CRM products

General knowledge of social media in a business-related setting.

General knowledge of real estate practice and some knowledge of accounting is a plus.

You will report to our Williamsburg office for work Monday - Friday, 8:30 - 5:00, with a 30-minute unpaid lunch break. $18:50 hr.

• Competitive Compensation
• Health/Dental/Vision Insurance
• 401k Available