Loan Operations Coordinator

Coldwell-Banke; Bedford (Bedford County); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Coldwell Banker Premier is seeking a Loan Operations Coordinator who excels in managing details, deadlines, and workflows. If you're a multitasking expert who thrives on keeping things running smoothly and leading teams through complex processes, this role is perfect for you!

We offer bonus based on performance, health insurance, and paid time off, with compensation of $33,000.00 - $35,000.00 per year. The role involves mortgage operations, file allocations, submissions, and post-close

Qualifications

• Strong experience in mortgage operations or loan processing.
• Highly detail-oriented with excellent organizational skills.
• A proven leader with strong communication skills and the ability to manage team performance.

Responsibilities

• Disclosures: Ensure all disclosure requests are completed same-day and coordinate with Loan Officers to resolve issues.
• File Assignment: Manage loan file assignments to processors and verify access to pending disclosure files.
• Submissions: Guarantee same-day completion of submission requests and timely sending of initial Closing Disclosures.
• Processing & Communication: Ensure processors contact borrowers and LOs within 48 hours; ensure disclosures are signed and CDs ordered.
• Closing Oversight: Confirm CDs are pre-balanced 72 hours before CTC and ready within 48 hours.
• Administrative Tasks: Assist onboarding of new loan officers, handle some marketing duties, and manage post-close compliance.

Skills

mortgage operations

loan processing

detail-oriented

organizational skills

leadership

communication

Job description

Future Opening: Loan Operations Coordinator

Join Coldwell Banker Premier, a dynamic home for agents and brokers across the Mid Atlantic and Florida.

• Bonus based on performance
• Health insurance
• Paid time off

We’re hiring a Loan Operations Coordinator who excels in managing details, deadlines, and workflows. If you're a multitasking expert who thrives on keeping things running smoothly and leading teams through complex processes, this role is perfect for you!

Key Responsibilities

• Disclosures: Ensure all disclosure requests are completed same-day. If delays occur, you’ll communicate with Loan Officers (LOs) and resolve issues.
• File Assignment: Manage loan file assignments to processors and verify the submission team has access to all pending disclosure files.
• Submissions: Guarantee same-day completion of submission requests, track hard stops, address delays, and ensure timely sending of initial Closing Disclosures (CDs).
• Processing & Communication: Ensure processors contact borrowers and LOs within 48 hours of receiving files. Ensure disclosures are signed, appraisals ordered, and the initial CD is signed if required.
• Closing Oversight: Confirm CDs are pre-balanced 72 hours before clear-to-close (CTC), verify pricing accuracy with LOs, and ensure the closing package is ready within 48 hours.
• Administrative Tasks: Assist with onboarding new loan officers, handle some marketing duties, and manage post-close compliance.

Daily Responsibilities

• Lead morning file assignments and pipeline meetings.
• Audit conditional approvals to identify and resolve performance bottlenecks.
• Track Closing Disclosures (CDs) and ensure performance timelines are met for full compliance.

Qualifications

• Strong experience in mortgage operations or loan processing.
• Highly detail-oriented with excellent organizational skills.
• A proven leader with strong communication skills and the ability to manage team performance.

Compensation: $33,000.00 - $35,000.00 per year

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

Full-Service Real Estate, Backed by Experience

Coldwell Banker Premier is a top-performing real estate brokerage serving the Mid-Atlantic and Florida, with a growing footprint across Virginia, Maryland, Delaware, Pennsylvania, West Virginia, North Carolina, Florida, and Washington D.C.

Grounded in trust, innovation, and strong relationships, we offer a complete real estate experience with in-house support for relocation, mortgage, commercial, auction, and settlement services. Whether you're buying, selling, investing, or building a career in real estate, you'll have everything you need under one roof. This is where the pros are: driven, experienced, and focused on making every move as smooth and successful as possible

Real estate pros you can count on in VA, WV, DE, MD, NC, PA, FL, and Washington D.C.

How much Administrative Assistant Experience do you have *

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receiveconsideration for employment without regard to race, color, religion, sex,national origin, disability status, protected veteran status, or any othercharacteristic protected by law.

You are being given the opportunity to provide the following information in order tohelp us comply with federal and state Equal Employment Opportunity/Affirmative Actionrecord keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not beconsidered in the hiring process or thereafter. Any information that you do providewill be recorded and maintained in a confidential file.

Referral code from a current employee If no code provided, add their name instead.

DISCOVER HOW WE HELP YOU SUCCEED IN BUSINESS & LIFE

Training

Our Coldwell Banker University trainings are curated by award-winning trainers from around the country and always available for you. Our localized company and office trainings are catered towards your business needs.

The sales management staff is here to help. Our managers all have decades of experience in real estate sales & business growth and are here to help whether you're in you are still in the process of getting licensed or you have been in the business for years.

Health & Wellness Plans

Maintaining a well-rounded & balanced life can be challenging in an industry like real estate sales. That's why we've developed a unique health & wellness plan that includes agent health, vision and life insurance, 401k and deferred compensation plans.

Your Brand, Your Way

With the global Coldwell Banker brand as your foundation, we allow you to create and grow your personal brand in your own unique way. Our Design Concierge service will even pair you with professional design professionals to create stunning logos and brand packages to help you stand out.

Global Network

Our global network is 100,000+ agents strong and includes incredible networking opportunities to help grow your business. We are one of the top referral companies in the nation, creating more business opportunities to you to connect with buyers and sellers in your local market.

Marketing

CB marketing is professional and user-friendly. We have automated listing marketing that includes things from postcards to single-property websites, all created FOR you.

Our Global Luxury program helps create a national price premium of 20% over the NAR average. CB listings sell for more and faster, helping you close more volume while not needing to increase your units and time invested.

Boost/Homespotter

Boost by Homespotter shaves a ton of time from Facebook and IG ad creation and is a tremendous source of leads either for you or to sell to other agents for passive income.

Professional Photography

We pay $150 per residential listing for photography to help ensure the highest quality standards.