Read Services Specialist

eResearch Technology Inc; United States; Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision coverage

Flexible and paid time off

Remote and hybrid work options

Tuition reimbursement

Employee assistance and wellness

Life and disability insurance

Job summary

Clario, part of Thermo Fisher Scientific, is seeking a Medical Imaging Read Services Specialist I to ensure accurate reader invoicing, data reconciliation, and financial compliance across global imaging studies. This role offers remote and hybrid work options and collaboration with Finance, Reader Operations, and external readers to meet deadlines.

The ideal candidate will have a Bachelor's degree (preferred) and 2+ years in invoicing or related financial operations, with strong Excel and

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and professional experience.
• 2+ years of invoicing, accounts payable/receivable, financial operations, or related operational support.
• Experience in regulated environments such as clinical research, healthcare, pharmaceutical, or medical imaging preferred.

Responsibilities

• Generate, validate, and process reader invoices for imaging reads and related services.
• Reconcile reader activity data across internal systems to ensure invoice accuracy.
• Investigate and resolve discrepancies in read counts, activity tracking, and payments.
• Support accrual activities with estimated and actual reader fee reports and analyses.
• Maintain reader records, credentials, and audit-ready documentation.

Skills

Analytical thinking

Attention to detail

Communication

Time management

Cross-functional collaboration

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Salesforce

CRM systems

Clinical trial management platforms

Financial software

Job description

At Clario, a part of Thermo Fisher Scientific, we are committed to transforming clinical trial evidence through innovative endpoint data solutions. The Medical Imaging Read Services Specialist I plays a critical role in ensuring accurate reader compensation, invoice processing, operational reconciliation, and financial compliance across global imaging studies. This position offers the opportunity to collaborate with cross-functional teams while supporting the delivery of timely, audit-ready financial and operational services that contribute directly to clinical trial success.

What We Offer

• Competitive compensation
• Medical, dental, and vision coverage
• Flexible and paid time off
• Remote and hybrid work options
• Tuition reimbursement
• Employee assistance and wellness programs
• Life and disability insurance

What You’ll Be Doing

• Generate, validate, and process reader invoices for imaging reads, training activities, consultations, and study-related services.
• Reconcile reader activity data across internal software applications, Salesforce, reporting tools, and financial systems to ensure invoice accuracy.
• Investigate and resolve discrepancies related to read counts, activity tracking, invoicing, and payment processing.
• Support monthly accrual activities through preparation of estimated and actual reader fee reports and financial analyses.
• Maintain accurate reader records, credentials, financial documentation, W-9 forms, disclosures, and audit-ready files.
• Coordinate directly with readers regarding scheduling, capacity planning, availability, and invoice-related inquiries.
• Monitor daily operational workflows, assign reads, review tracking reports, and support study-specific timeline adherence.
• Collaborate with Finance, Accounts Payable, Project Management, Reader Operations, and external readers to ensure timely issue resolution.
• Produce reader activity reports, operational metrics, and reconciliation documentation as requested.
• Ensure compliance with company policies, contractual obligations, SOPs, regulatory requirements, and quality standards.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance processes, systems, and operational efficiencies.
• Participate in training initiatives and assist with the development and maintenance of SOPs, Quick Reference Guides, and work instructions.

What We Look For

• Bachelor’s degree preferred or equivalent combination of education and relevant professional experience.
• 2+ years of experience in invoicing, accounts payable/receivable, financial operations, clinical trial operations, healthcare administration, or related operational support functions.
• Experience working in a regulated environment such as clinical research, healthcare, pharmaceutical, or medical imaging preferred.
• Strong proficiency in Microsoft Excel, including data reconciliation, pivot tables, reporting, and data analysis.
• Experience validating and reconciling data across multiple systems, databases, and operational reports.
• Ability to analyze large datasets, identify discrepancies, and resolve issues with a high degree of accuracy.
• Familiarity with Salesforce, CRM systems, financial software, and clinical trial management platforms preferred.
• Experience supporting accrual reporting, invoice validation, financial reporting, and payment processing preferred.
• Exceptional attention to detail and commitment to data accuracy.
• Strong analytical, problem-solving, organizational, and prioritization skills.
• Excellent written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities and deadlines.
• Knowledge of contractual payment terms and the ability to apply them consistently and accurately.

At Clario, a part of Thermo Fisher Scientific, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you’re advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

Clario, a part of Thermo Fisher Scientific is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Clario Privacy Policy

Clario is a leading provider of endpoint data solutions to the clinical trials industry, generating high-quality clinical evidence for life sciences companies. We offer comprehensive evidence generation solutions that combine medical imaging, eCOA, precision motion, cardiac solutions and respiratory endpoints. For more than 50 years, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported over 30,000 clinical trials in more than 100 countries. Our global team of science, technology, and operational experts have supported over 70% of all FDA drug approvals since 2015.