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Serve Legal; Virginia (MN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Per-audit pay

Bonuses for performance

Refer a Friend scheme

Job summary

Serve Legal is seeking a part-time in-person mystery shopper to perform ID-testing audits across a range of venues in the UK. Audits are paid per task, with a Real-Living-Wage hourly alignment and nearby batch allocations.

Flexible hours help fit around study or other work, and candidates may be 16+ with specific 18–19 year-old eligibility for age-verification tasks. Applicants should be reliable, able to travel to local sites, and comfortable reporting on the customer experience.

Qualifications

• Experience in customer-facing roles preferred.
• Strong integrity and reliability for age-verification tasks.

Responsibilities

• Conduct in-person audits at various sites (supermarkets, retailers, etc.).
• Make a purchase as required and report on whether ID was requested.
• Document observations clearly for compliance reporting.

Skills

Attention to detail

Customer service

Trustworthy

Job description

In-Person Mystery Shopper (ID testing) - flex hours

Serve Legal are recruiting compliance auditors to perform audits to a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a specific purchase then reporting back on the experience. We have opportunities for anyone aged 16+, but particularly require 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.

This is a part-time, flexible role, which is ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits being allocated as a ‘batch’ which are nearby to each other. There is no obligation to complete work consistently or regularly, and our Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!

Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA