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Serve Legal; Waltham (MA); On-site; USD 17,000 - 28,000; Part time

Job summary

Serve Legal is recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues for a leading media research client.

The role is part-time and flexible, designed to fit around other work, education or retirement. Visits are anonymous and observational; no interaction with staff is required.

Auditors visit venues in a local area, complete simple observations, and report findings through an online system, with pay per completed visit and travel expenses covered.

Qualifications

• Full UK driving licence and access to a vehicle.
• Smartphone with internet access.
• Comfortable working independently.
• Able to communicate by email and phone when required.
• Reliable and able to meet agreed deadlines.
• Comfortable visiting pubs and bars alone for short periods.
• No previous experience is required.

Responsibilities

• Visiting pubs, bars, sports clubs and social venues within a specified area.
• Completing visits during an allocated time window.
• Making simple observations based on the project requirements.
• Recording findings through our online reporting system.
• Providing basic evidence of attendance where required.
• Routes are typically made up of several venues located within the same area.
• Auditors are encouraged to visit as many venues as possible during the allocated time window.

Skills

Driving licence

Smartphone

Independent work

Communication

Reliability

Tools

Online reporting system

GPS/Maps

Job description

Serve Legal are recruiting auditors to collect observational data from pubs, bars, sports clubs and social venues on behalf of a leading media research client.

As part of our PubTV team, you will visit venues within a designated area, make a small number of observations, and report back using our simple online system. These visits are anonymous and observational only. You will never be required to test, challenge, judge or interact with venue staff as part of the role.

This is a part‑time, flexible role which is ideal to fit around other work, education, family commitments or retirement. Work is allocated on a project basis, with auditors offered suitable opportunities based on their location and availability.

Why Join Us?

Flexibility

Work is available on various weekdays, evenings and weekends throughout the year. You decide which opportunities you would like to accept, allowing you to fit work around your existing commitments.

Competitive Pay

Auditors are paid per completed visit, with rates shown within individual listings. Reasonable travel expenses are covered in addition to audit fees.

Simple Visits

Each visit is quick and straightforward. You will typically visit a number of venues within a local area during a set time window, recording a small number of observations before moving on to the next location.

Varied Work

No two routes are exactly the same. Auditors visit a wide range of pubs, bars, clubs and hospitality venues across the UK, making each project slightly different.

Supportive Team

Our experienced Area Managers provide guidance throughout the process, ensuring you feel confident before completing your first assignment.

Further Opportunities

Many auditors begin with PubTV projects before progressing onto our wider range of auditing and mystery shopping opportunities across multiple sectors.

What You'll Be Doing

Visiting pubs, bars, sports clubs and social venues within a specified area.

Completing visits during an allocated time window.

Making simple observations based on the project requirements.

Recording findings through our online reporting system.

Providing basic evidence of attendance where required.

Routes are typically made up of several venues located within the same area. Auditors are encouraged to visit as many venues as possible during the allocated time window, however we understand that not every venue will always be reached.

Requirements

Full UK driving licence and access to a vehicle.

Smartphone with internet access.

Comfortable working independently.

Able to communicate by email and phone when required.

Reliable and able to meet agreed deadlines.

Comfortable visiting pubs and bars alone for short periods.

No previous experience is required.

Training and Support

Before completing your first project, a manager will talk you through the process and answer any questions you may have. Full guidance and route-planning support are provided, making the role easy to get started with.

About Serve Legal

Serve Legal is one of the UK's largest auditing companies, providing market research, compliance auditing and mystery shopping services across the UK and Ireland.

We work with a wide range of clients and offer auditors many different opportunities once established within our network.

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

An income equivalent to or more than the National Minimum Wage (NMW) can be achieved and, depending upon the age of the successful applicant, a rate of pay equivalent to or more than the National Living Wage (when enacted) and as amended from time to time.