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Serve Legal; Harrogate (TN); On-site; USD 21,000 - 30,000; Part time

Job summary

Serve Legal is recruiting in-person mystery shoppers to perform ID-check audits at retailers and venues nationwide. The role is part-time and flexible, designed to fit around study or other work, with audits allocated in nearby batches.

Pay is per audit, aligned with Real-Living-Wage estimates, and performance bonuses are possible. We welcome 16+ year olds; 18–19 year-olds are especially needed for age-verification tasks, with some travel expenses possibly covered.

Qualifications

• Auditing at retail or service sites.
• Ability to report findings clearly and concisely.
• Comfort handling age-verification tasks where required.

Responsibilities

• Conduct in-person audits across a range of sites (supermarkets, retailers, betting shops).
• Report customer experience and whether ID was requested during purchases.
• Manage audits delivered in batches and maintain accuracy in records.

Skills

Auditing

Age-verification

Reporting

Job description

In-Person Mystery Shopper (ID testing) - flex hours

Serve Legal are recruiting compliance auditors to perform audits to a range of sites. These audits can be to supermarkets, high-street retailers, betting shops and more, making a specific purchase then reporting back on the experience. We have opportunities for anyone aged 16+, but particularly require 18 and 19 year olds for age-verification audits, which involve buying age-restricted products and reporting if ID was requested.

This is a part-time, flexible role, which is ideal to fit around other work or education. Pay is calculated on a per-audit basis, estimated to align with a Real-Living-Wage hourly rate, with audits being allocated as a ‘batch’ which are nearby to each other. There is no obligation to complete work consistently or regularly, and our Area Managers liaise with Auditors to allocate suitable work, accounting for other commitments and travel limitations.

Why Join Us?

• Flexibility: Part-time hours mean you can balance work, studies, or other commitments effortlessly. We cover the whole of the UK and Ireland, so you can work if you are at home or during term time!
• Great Pay: Earn competitive rates per audit, with bonuses for excellent performance and auditor of the month and opportunities for extra income through our 'Refer a Friend' scheme.
• Travel Opportunities: Explore different locations with expenses covered while contributing to keeping communities safe.
• Varied Work: Each audit presents a new challenge, ensuring you're engaged and motivated every step of the way.
• Career Growth: Our supportive environment embraces personal and professional development. Many of our Area Managers began their journey as auditors like you!
• Freebies: Keep what you buy during audits, including grocery shops up to £40, on us!

Age Restrictions: We have opportunities for anyone aged 16+, but our age verification audits can only be completed by 18-19-year-olds. We have plenty of non-age-restricted work as well!

We welcome applicants from all backgrounds, irrespective of sex, race, disability, age, sexual orientation, gender identity, religion, marital status, or pregnancy and maternity.

For more information, please check out our Glassdoor reviews and welcome video: https://www.glassdoor.co.uk/Overview/Working-at-Serve-Legal-EI_IE1473313.11,22.htm https://youtu.be/FBVGBj2LXdA