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Waythrough; Pennsylvania; On-site; USD 32,000 - 40,000; Full time

Job summary

Waythrough is seeking a Clinical Administrator to provide clinical administrative services, data management and team support across hubs in a permanent, full-time role. The post combines on-site duties with occasional cross-site work, based in Keighley and other locations as required.

You will manage appointments, clinics, prescriptions and stock, ensuring compliance with protocols and CQC requirements. The role offers a stable schedule Monday–Friday, 37 hours per week, and a meaningful

Responsibilities

• Provide clinical administration and secretarial support to the clinical team.
• Provide cover and support at all hubs as required, including across site working.
• Rearrange clinics and generate bridging prescriptions when clinician absence occurs.
• Prepare prescriptions strictly adhering to protocol and procedure.
• Manage daily clinical tasks and prescription queries.
• Manage and audit central store of prescriptions, stocks, equipment and supplies.
• Ensure clinical rooms are stocked and meet CQC requirements; ensure stock of forms is available.
• Manage appointments and rotas, sourcing cover for holidays and sickness.
• Oversee Emergency medication box and on-site checks, keeping stock in date.
• Ensure cold chain policy is followed and calibrate clinical equipment on site.
• Arrange secure transport of prescriptions and pathology specimens as required.
• Follow test requests and referrals pathways and maintain client database.
• Handle minor computer system faults and oversee SystemOne down-process on site.

Job description

Clinical Administrator - New Vision Bradford

Location: Based 4 days at 11 Temple Street, Keighley, BD21 2AD and 1 day at Pelican House BD1 5BA

Working Hours: 37 hours per week, Monday - Friday

Contract Type: Permanent

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About the Role:

To provide clinical administrative services, data management and support to the clinical team.

What You’ll Do:

Provide clinical administration and secretarial support to the clinical team.

Provide cover and support at all hubs as required, including across site working.

Rearrange clinics and generate bridging prescriptions when the service experiences unplanned prescribing clinician absence.

Prepare prescriptions strictly adhering to protocol and procedure. Management of daily clinical task and prescription queries.

Manage and audit central store of prescriptions, stocks, equipment and supplies securely in line with appropriate policy, and ensure appropriate stocks of prescription forms are available to clinicians (including the appropriate logging of forms in and out).

Ensure clinical rooms remain stocked with all required supplies, equipment and client information and meet CQC requirements (including cleanliness). Ensure all stock and equipment are in date and recorded appropriately.

Manage all appointments and rotas, including sourcing cover for holidays and sickness and arranging clinics with locum prescribing clinicians.

Management of the Emergency medication box and Emergency checks on site. Ensuring all stock is in date, and box is stocked to minimum requirement.

Ensuring the cold chain policy and procedure is followed.

Calibration of all clinical equipment on site. Ensuring calibration procedure is adhered by, and clinical stock is calibrated and working efficiently.

Arrange secure transport of prescriptions and pathology specimens as required.

Follow the pathway of test requests and referrals, ensuring effective completion.

Update and maintain the client database, including data validation relating to clinical targets and producing reports.

Manage minor computer system faults and failures that impact the clinical team and the service delivery. Take responsibility for the running of the clinical SystemOne down process, organising and overseeing an action plan on site during this system fault/failure.