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CS UK Recruitment Ltd; Massachusetts; On-site; USD 79,000 - 96,000; Full time

Benefits offered by this job

Car allowance

Induction training

Career development

Employee Assistance Programme

Loyalty bonus

DBS paid

Performance bonus

Leave entitlements

Job summary

CS UK Recruitment Ltd is seeking an Operations Manager to ensure regulatory compliance across care homes, enhance quality of care, and drive financial and business performance in the Suffolk area. The role requires NHS?

Actually maintains a focus on the UK care sector with robust leadership and clear strategic objectives. The successful candidate will lead regional operations, manage recruitment, conduct audits, and develop branch performance while maintaining high standards of care and resident

Qualifications

• Experience managing operations in care homes or similar healthcare settings.
• Strong leadership and managing teams across multiple branches.
• Knowledge of financial management, regulatory compliance, and quality standards.
• Excellent communication and interpersonal skills.
• Ability to analyse data and drive business outcomes.
• Understanding of care quality and resident environment best practices.
• Ability to work independently and in a fast-paced environment.
• Hold a full UK driving licence.

Responsibilities

• Develop excellent relationships with key contacts in our regions, specifically targeting the private market
• Actively lead Sales & Business Development activities for all branches
• Ensure all services are fully resourced through effective recruitment management
• Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
• Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills

Skills

Operations management

People management

Financial management

Regulatory compliance

Communication skills

Data analysis

Independent collaborative work

Full UK driving licence

Job description

An outstanding new job opportunity has arisen for a dedicated Operations Manager to ensure that the care homes are compliant with regulatory requirements, delivering high-quality care and environment for residents, and achieving financial and business objectives for services in the Suffolk area

The service provides trusted care in the comfort of an individual’s home to allow them to stay living there independently also offering a concierge service, hourly care or live-in care. This is an exceptional health care provider and has ambitious plans for the future and as part of those plans they will be investing in nursing/residential homes in Suffolk

To be considered for this position you must be NMC registered nurse with relevant post-registration experience, desirable but not essential

As the Operations Manager your key responsibilities include:

• Develop excellent relationships with key contacts in our regions, specifically targeting the private market
• Actively lead Sales & Business Development activities for all branches
• Ensure all services are fully resourced through effective recruitment management
• Undertake regular audits of our branches to ensure that financial and operational processes are appropriately implemented
• Undertake one-to-one reviews with branch managers to enhance and develop their business areas and skills

The following skills and experience would be preferred and beneficial for the role:

• Proven experience in managing operations in a care home or similar healthcare setting
• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry
• Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders
• Ability to analyse data and make informed decisions to achieve business objectives
• Knowledge of best practices in quality care and environment for elderly residents
• Ability to work independently and collaboratively in a fast-paced environment
• Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £65,000 per annum - Pay frequency is monthly. This exciting position is a permanent full time role working 40 hours a week from 9am to 5pm.

Benefits

• Monthly Car Allowance
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Loyalty Bonus
• Full DBS disclosure paid for
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement

Reference ID: 7405