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Castles and Coasts Housing Association; Kentucky; On-site; USD 46,000 - 49,000; Full time

Benefits offered by this job

Benefits package

Job summary

Castles & Coasts Housing Association (CCHA) is seeking an enthusiastic Lettings & Neighbourhoods Officer to join a friendly, professional team. Your base will Carlisle, with a neighbourhood patch covering Penrith and the South Lakes, and regular travel is required.

You will provide an excellent lettings and tenancy management service, including allocations, safeguarding and responding to anti-social behaviour, working closely with residents and partners to deliver value-for-money services and

Responsibilities

• Allocations, safeguarding and responding to anti-social behaviour.

Job description

£33,782 - £35,894 (FTE based on 36.25 hours per week) + benefits package

Would you like a rewarding role in which you can make a genuine difference to residents and communities?

Castles & Coasts Housing Association (CCHA) is looking for an enthusiastic Lettings & Neighbourhoods Officer to join our friendly, professional and customer-focused team. Your main office base will be Carlisle, but you will manage a neighbourhood patch covering Penrith and the South Lakes. Regular travel throughout these communities is therefore an important part of the role.

You will provide an excellent service across lettings and tenancy management, helping residents sustain successful tenancies and supporting thriving neighbourhoods. Your responsibilities will include allocations, safeguarding and responding to anti-social behaviour.

You’ll work closely with colleagues across CCHA, building positive relationships with residents and partners to resolve issues and deliver responsive, value-for-money services.

This is a fantastic opportunity to join a supportive team; develop your experience and have a positive impact on the people and communities we serve.

If you’re passionate about providing excellent housing services and making a positive difference for residents, we’d be delighted to receive your application.

Interview: Friday 2nd October 2026 via Microsoft Teams