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Step Ahead Services Limited; City of Norwich (NY); On-site; USD 26,000 - 31,000; Full time

Job summary

Step Ahead Services Limited seeks an Outreach Support Worker/Key Worker in Norfolk to provide emotional and practical support to looked-after young people. The role involves assisting with assessment and casework processes and guiding youths toward greater independence.

You will monitor progress, liaise with social workers and the Local Authority, and contribute to safeguarding and care planning efforts. A flexible, compassionate approach is essential for this frontline role.

Responsibilities

• Provide emotional and practical support to Looked After Young People.
• Assist with assessment and casework processes.
• Advise on health and safety issues.
• Maintain weekly updates and monthly reports for social workers.
• Liaise with social workers and Local Authority.
• Organise own work and meet deadlines.
• Support young people in training/education.

Job description

DESIGNATION: Outreach Support Worker/Key worker

LOCATION: Norfolk

CONDITION OF SERVICE: Refer to separate leaflet

Due to the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation of Offenders Act 1974 by virtue of the Rehabilitation of Offenders Act (Exemptions) Order 1986 and the Home Office procedures on disclosures of information concerning convictions also applies.

PRIOR TO EMPLOYMENT WITH STEP AHEAD SERVICES WE WILL REQUIRE CONFIRMATION THAT YOUR NATIONAL INSURANCE NUMBER IS CORRECT AND TO SEE ORIGINAL CERTIFICATES FOR ALL QUALIFICATIONS REFERRED TO IN YOUR APPLICATION FROM (IF APPROPRIATE)

MAIN PURPOSE OF THE JOB

To provide emotional and practical support to young people who are Looked After by the Local Authority. Undertaking a range of practical tasks; assisting with assessment and casework processes. To provide advice, support and guidance to young people, and help empower young people to take more control over their lives to become independent.

SUMMARY OF RESPONSIBILITY AND PERSONAL DUTIES

• 1. Support young people in preparing nutritional meals and advice them.
• 2. Support young people in keeping the flat clean and tidy. Support young people with laundry and household chores
• 3. Advice on Health and Safety issues.
• 4. To provide practical and emotional support to young people.
• 5. To monitor the young person’s progress.
• 7. To provide advice to young people and relevant information on resources and to refer them on if appropriate.
• 8. To maintain accurate and relevant information on a young person on a weekly basis and to provide monthly report to social worker/Local Authority and any reports needed for court etc.
• 9. To identify the need of involvement with other services and agencies.
• 10. To regularly liaise with social worker/Local Authority and other agencies.
• 11. To undertake home visits also to families if appropriate.
• 12. To assist social workers with specific tasks in relation to their case work/care plan e.g. attending court, supervising contact between young person and family. Assistance with DSS etc
• 13. To regularly advise the Manager/Supervisor of SAS of developments and changes in the cases and according to need.
• 14. To attend such meetings, in relation to the young person as required.
• 15. To contribute with the whole team in ensuring that people from ethnic and other minorities are not discriminated against in the access to services, and receive services that are appropriate to their needs.
• 16. To attend, contribute and participate fully in supervision.
• 17. To advocate on behalf of young people.
• 18. To be able to work flexibly and creatively with young people.
• 19. To organise own work and meet deadlines.
• 20. To support young people into training/education.
• 21. To monitor the young persons progress and notify Manager of any concerns.
• 22. Commitment to equal opportunities.
• 23. Ability to establish effective interpersonal relationships with a range of people e.g. young people or other professionals.
• 24. To safeguard the YP wellbeing and to raise any concerns in relation to safeguarding to Management immediately
• 25. To work actively on the YP care plan and to get good outcomes for YP.
• 26. To promote YP self esteem and confidence.
• 27. To work on a shift basis if required Monday to Sunday with sleepin duties.

EQUAL OPPORTUNITIES

Step Ahead Services is committed to the active promotion and support of equality of opportunity both in the way it manages and delivers services and in its role as an employer. No individual will be discriminated against on the grounds of colour, race, nationality, ethnic or national origin, disability, marital status, sexual orientation, religious belief, age, trade union or political activities.

Individuals are selected and promoted on the basis of their merits and abilities for a post. All applicants who are disabled and meet the essential criteria will be offered an interview.

OTHER DUTIES

• Undertake other duties as required by management, commensurate with the post.

Norfolk and Norwich University Hospitals NHS Foundation Trust