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Break Charity; City of Norwich (NY); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Free, career-enhancing qualifications

Golden hello £500 (start date)

Golden hello £500 after probation

Referral bonuses

31 days annual leave + bank holidays

Annual leave purchase

Employee Assistance Program

Company funded medical cash plan

Enhanced sick pay

Pension salary sacrifice

Life assurance 3x salary

Wellbeing initiatives

Cycle to Work and Tech scheme

Job summary

Break Charity in Norwich is seeking a committed Children's Residential Support Worker to care for young people in our residential home. This full-time, on-site role offers a base salary within Break’s published range and is supported by funded qualifications and training.

You will join a close team, build trust with residents, and help them overcome trauma while contributing to a caring, stable environment. DBS checks are required and a Level 3 Diploma will be pursued within 24 months.

Qualifications

• Must successfully complete a Level 3 Diploma in Residential Childcare within 24 months.
• Must hold a full, valid UK driving licence.
• Enhanced DBS check required.

Responsibilities

• Work hands-on day-to-day with the young people in the children’s home.
• Build trusting relationships and be a positive role model.
• Support young people to overcome trauma and develop their identity.
• Work with a tight-knit team and follow Break’s therapeutic services.
• Encourage new experiences and resilience in challenging situations.
• Be patient, collaborative and able to solve problems with colleagues.

Education

Level 3 Diploma in Residential Childcare

Job description

Children's Residential Support Worker

Company: Break Charity Salary: £25,174 to £25,585 a year Hours: Full-time Location: Norwich Working pattern: On-site Job type: Permanent Posting date: 3 Sept 2026 Closing date: 3 Oct 2026 Apply for this job

Summary

The Vacancy

Support Worker

Salary: £29,071 to £29,482 per annum, depending on qualifications (including 5 sleep-ins per month paid at £64.95 per night).

Hours: Full Time (38 hours per week)

Location: Norwich, Norfolk

Why Break?

At Break we invest in the future of our staff just as we do for the young people in our services. We strive to provide the highest quality of care, so whether you’re just starting your career in children’s social care or are already qualified, you’ll be supported, recognised and rewarded for your essential part in our vital work.

About the Role:

As a Break Support Worker you’ll be working hands‑on day in day out with the young people living in the children’s home.

For some young people, the behaviours caused by the trauma they have experienced means they need additional support. Break’s solo children’s homes offer these individuals the full attention they need to be able to thrive.

You’ll work with a tight‑knit team of colleagues to build a relationship and trust bond with the young people living at the home. You’ll be a positive role model, supporting them in overcoming their previous trauma and learning to trust in adults again, along with the help and guidance of your colleagues and Break’s therapeutic services. You will encourage new experiences, supporting the young people to develop their own identity.

You’ll be patient, thrive in a team environment, able to support those around you and have the emotional intelligence and resilience to manage challenging situations.

To be successful in the role you’ll be a good team player, and a problem solver.

You will need to successfully complete a Level 3 Diploma in Residential Childcare within 24 months of Support Work. This will be fully funded by Break and you will be supported by our training team.

Please note that you must have a full, valid, UK driving licence.

The basic annual salary range for this role is £25,174 - £25,585. If your application is successful, your job offer will be based on these amounts.

In your role, you’ll have access to the following benefits:

• Free, career-enhancing qualifications
• A "golden hello" scheme welcoming you to our services, with £500 paid to you one month after your start date and a second £500 at the of successful probation (Not available to candidates referred by recruitment agencies) (Subject to conditions)
• A referral scheme offering the same two payments as the golden hello if you recommend a contact who goes on to be employed by Break in care services. (subject to conditions)
• 31 days annual leave per year (including bank holidays)
• Annual leave purchase
• Additional service-related holiday from 2 years
• Employee Assistance Program (EAP)
• Company funded medical cash plan
• Enhanced sick pay and family friendly leave
• Pension salary sacrifice
• Life assurance to the value of 3x your annual salary
• Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
• Access to multiple Wellbeing initiatives
• The opportunity to influence Break’s strategy and direction through our Staff Consultation Forum
• Cycle to Work and Tech scheme
• And more

Full details of the role, including a job description and person specification can be found within the ‘documents’ section.

Additional Information

People are our biggest asset. We value a diverse workforce and welcome applications from all backgrounds.

The first interview will be a Safe Care/Warner style interview, followed by a formal interview if successful. An enhanced DBS check is required for the role. This will be funded by Break.

To comply with OFSTED requirements, you will be asked to provide details of your full employment history.

We are happy to consider any reasonable adjustments that candidates may need during the application or recruitment process. If there are adjustments you would like to request, please contact [e-mail]. We also offer reasonable adjustments in the workplace.

All prospective employees must provide evidence of eligibility to work in the UK as per UKVI guidelines. Further details will be provided if you are invited to interview.

For more information on this job opportunity, please initially email the Recruitment Team via [e-mail]

This job is also known as: Support Worker, Youth Worker, Care Worker, Children Support Worker, Children

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