Reablement Care Coordinator

Care Dorset Limited; South Carolina; On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave 27–31 days

Enhanced maternity pay

Sick pay from day one

Blue Light discounts

Employee assistance programme

Training & development opportunities

Litmos online learning

Refer a Friend bonus

Annual awards ceremony

Job summary

Care Dorset Limited is seeking an organised administrator to support the Reablement Service. You will schedule work programmes, coordinate team activities and help meet contractual targets while providing professional admin support to management and frontline staff.

The role involves liaising with Social Work teams, NHS partners and local authorities, with a mix of office-based duties and remote work during weekends/evenings when trained.

Qualifications

• Previous coordinating experience would be beneficial, extensive training provided
• Competent literacy, numeracy and computer skills
• Ability to communicate and negotiate with a wide variety of people to deliver positive outcomes
• Ability to make decisions and juggle competing priorities
• Knowledge of office practices and computerised systems incl. Microsoft Word, Excel and Outlook

Responsibilities

• Support the delivery of a high-quality Reablement Service by scheduling programmes of work
• Assist in meeting contractual targets and outcomes-based support plans for clients
• Provide administrative support to Management Team, Reablement Officers and Care Workers
• Develop relationships with stakeholders including Social Work teams, NHS, local authorities and voluntary sector
• Offer comprehensive administrative support to the business

Skills

Coordinating experience

Literacy

Numeracy

Computer skills

Communication & negotiation

Decision making & prioritisation

Education

GCSEs (4) or equivalent

NVQ Level 2 in Business Support or Customer Service

NVQ Level 3 in Business Support or Customer Service

Health & Social Care knowledge

Knowledge of CQC and Care Act 2014

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This role will contribute to our vision of 'improving lives, building independence' by:

Supporting the effective delivery of a hight quality Reablement Service by scheduling the programmes of work, ensuring that the team effectively and efficiently meets the requirement of outcomes-based support plans for clients.

Support the delivery of the Reablement Service to achieve contractual agreement and relevant targets.

Providing effective administrative support to the Management Team, Reablement Officers and Reablement Care Workers, enabling them to focus on their role in supporting clients.

Provide comprehensive, efficient and professional administrative support to the business

Develop relationships with a diverse range of stakeholders and key business partners, including Social Work teams, the NHS, the independent and voluntary sector providers and the local authorities

Please see full Job Description attached

Must Haves:

Previous coordinating experience would be beneficial however extensive training will be provided regardless for the right candidate

Competent literacy, numeracy and computer skills.

Ability to communicate and negotiate with a wide variety of people while delivering a positive outcome.

Ability to make decisions and juggle competing priorities.

Minimum of 4 GCSE grade C or equivalent.

NVQ Level 2 or above in Business Support or Customer Service.

Knowledge of Office practices and computerised systems incl Microsoft systems, including Word, Excel and Outlook.

NVQ Level 3 or above in Business Support or Customer Service.

Understanding of the work undertaken by Health and Social Care.

Knowledge of the CQC and Care Act 2014

Further information:

• Office based Monday - Friday with the option to work remotely at the weekends and evenings when fully trained
• Full time (37.5hrs) to include Shifts between 07.00- 22.30, to include alternative weekends.
• Part time applications considered
  
• Please note that we are unable to offer visa sponsorship for this position. Applicants must have the legal right to work in the relevant location without requiring employer sponsorship, either now or in the future.
• Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
• Enhanced Maternity Pay
• Occupational Sick pay entitlement from day one
• Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• Access to Employee Assistance Programme
• Excellent training & development opportunities supporting career progression.
• Access to Litmos online learning platform – our one stop shop for learning & development
• Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment)
• Celebrated success through annual awards ceremony.

About Us

Care Dorset launched in October 2022 as a new provider supporting adults across a range of support models and in different settings including reablement, day services, supported living, and residential care.

We are a local authority trading company, wholly owned by Dorset Council, with strong ambitions to innovate and transform our existing services to deliver better outcomes for people as well as growing commercially.

We are people focused . We are genuine . We have integrity . We will develop . We are a team .

These values define our personality. They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day. They are the Care Dorset way.

Are you passionate about helping individuals enjoy and maintain their quality of life? Do you have a caring and empathetic nature? If so, we have an exciting opportunity to join Care Dorset

Day Services support people with disabilities, older people, and people with dementia. We do this in our centres, and through outreach teams. Typically, Day Services are open 9am-3pm, Monday to Friday.