RDA: Dental Imaging Support Specialist (Mon–Fri)

Jazz Imaging LLC; San Jose (CA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

SIMPLE IRA

PTO

Job summary

Jazz Imaging LLC, a San Jose-based maker of intraoral X-ray sensors, seeks a Registered Dental Assistant to join our support team. You’ll help offices troubleshoot, train, and answer questions while staying connected to dentistry without chairside work.

We provide full training on the technical side, with a Monday–Friday, 8-hour shift in our San Jose headquarters. You’ll log cases in Salesforce and collaborate with sales and engineering as needed.

Qualifications

• Current or former Registered Dental Assistant (RDA) with active credentials.
• Strong communication: calm, clear, patient.
• Willingness to learn new software; full training provided.
• Organized and able to manage multiple cases.

Responsibilities

• Support dental professionals by phone and online with troubleshooting, training, and account questions.
• Help resolve sensor and software issues so practices stay focused on patient care.
• Guide customers through setup and training via remote desktop.
• Handle follow-ups, billing questions, shipping, and returns.

Skills

RDA experience

Communication

Problem solving

Willingness to learn

Organization

Windows & Office

Tools

Salesforce

Remote desktop

Job description

Jazz Imaging LLC, a San Jose-based maker of intraoral X-ray sensors, seeks a Registered Dental Assistant to join our support team. You’ll help offices troubleshoot, train, and answer questions while staying connected to dentistry without chairside work.

We provide full training on the technical side, with a Monday–Friday, 8-hour shift in our San Jose headquarters. You’ll log cases in Salesforce and collaborate with sales and engineering as needed.