RCS-Team Lead

Indiana University Health; Avon (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Indiana University Health is seeking a Revenue Cycle Services-Team Lead in Avon, IN to guide assigned teams and ensure standardized, high-quality work that meets national benchmarks.

The role acts as the first-tier escalation point for team members' issues, supports management in staff development, and coordinates daily workload to maximize efficiency and patient care outcomes.

Qualifications

• 2 years of IU Health Revenue Cycle Services experience preferred.
• Expert knowledge of revenue cycle requirements and regulations.
• Strong interpersonal, problem-solving, and analytical skills.
• Excellent written and verbal communication in individual and group settings.
• Ability to promote teamwork and develop team members.
• Ability to take initiative and meet objectives.

Responsibilities

• Lead assigned teams within IU Health Revenue Cycle Services.
• Serve as the first-tier escalation point for team members on task-oriented problems or issues.
• Support management in staff development and the allocation and coordination of daily work.
• Ensure high-quality, standardized work processes and benchmark performance against national standards.

Skills

Interpersonal skills

Analytic skills

Problem solving

Written and verbal communication

Teamwork

Initiative

Job description

Revenue Cycle Services-Team Lead

RCS Team Lead.

The RCS Team Lead position is responsible for the leadership of assigned teams within IU Health Revenue Cycle Services. This role ensures high-quality, standardized work processes that result in consistent outcomes comparing favorably with relevant national benchmarks. Additionally, the team lead serves as the first-tier escalation point for team members on task-oriented problems or issues, while supporting management in staff development and the allocation and coordination of daily work.

Overview

Revenue Cycle Services-Team Lead

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do . Indiana University Health is seeking individuals who embody these values to join our Revenue Cycle & Scheduling team in the role of RCS Team Lead. The RCS Team Lead position is responsible for the leadership of assigned teams within IU Health Revenue Cycle Services. This role ensures high-quality, standardized work processes that result in consistent outcomes comparing favorably with relevant national benchmarks. Additionally, the team lead serves as the first-tier escalation point for team members on task-oriented problems or issues, while supporting management in staff development and the allocation and coordination of daily work.

Key Relationships

Reports to : RCS Manager

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• 2 years of experience with Indiana University Health Revenue Cycle Services strongly preferred.
• Requires expert knowledge of revenue cycle requirements and regulations.
• Requires a high level of interpersonal, problem solving, and analytic skills.
• Requires effective written and verbal communication skills in both individual and group settings
• Requires the ability to promote teamwork and develop team members.
• Requires the ability to take initiative and meet objectives.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.