RCS Associate

Indiana University Health; Muncie (IN); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Indiana University Health is seeking candidates for a Revenue Cycle Support role focused on scheduling, registration, insurance verification, prior-authorization, financial counseling, and customer service. Training will be hybrid with onsite attendance required during training and events, and a possibility for remote work once fully trained.

The position requires at least one year of hospital Revenue Cycle experience, strong interpersonal and communication skills, and the ability to work in a

Qualifications

• At least 1 year of experience in hospital or physician Revenue Cycle preferred.
• Working knowledge of patient registration.
• Working knowledge of financial clearance.

Responsibilities

• Scheduling and registration duties within Revenue Cycle.
• Insurance verification and prior-authorization processes.
• Financial counseling and patient solution discussions.
• Cashiering and release of information tasks.
• Deliver customer service while meeting productivity and quality standards.

Skills

Patient registration

Financial clearance

Interpersonal skills

Problem solving

Written and verbal communication

Team collaboration

Initiative

Job description

Overview

Training will be a hybrid schedule. Possibility for remote work once fully trained. Must be able to attend onsite trainings, meetings, and events as needed. Onsite location is the closest IU Health Revenue Cycle Services building near you.

Training will take place from 8a-5p. Regular work shift may vary and fall between 7a-7p.
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Overview

Training will be a hybrid schedule. Possibility for remote work once fully trained. Must be able to attend onsite trainings, meetings, and events as needed. Onsite location is the closest IU Health Revenue Cycle Services building near you.

Training will take place from 8a-5p. Regular work shift may vary and fall between 7a-7p.
This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.
  

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.